At Publicis Sapient, I monitor and analyze 80+ security alerts per shift using Splunk SIEM, correlating events, analyzing logs, and investigating incidents in a 24×7 SOC environment.
I validate alerts, triage and escalate critical incidents within SOC SLAs, and investigate endpoint incidents with CrowdStrike Falcon EDR to support containment and remediation. By prioritizing high-severity alerts and streamlining triage, I contributed to a 20% improvement in Mean Time to Respond.
Previously at ACPL Systems, I supported Forcepoint DLP, Netskope CASB, and web security solutions for a large enterprise client. I handled security incidents and support tickets through troubleshooting, policy implementation, configuration, and coordination with customers and cross-functional teams.
With five years in cybersecurity and more than two years in SOC environments, I bring hands-on experience in threat detection, incident response, log analysis, event correlation, and security operations.
