Open to opportunities

Tracey Cox

@traceycox

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Strategic UX/Product Designer with a focus on user-centered solutions.

United States

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What I'm looking for

I am looking for a role that values user-centered design, fosters collaboration, and offers opportunities for professional growth.

As a strategic and multidisciplinary UX/Product Designer with 4 years of experience, I specialize in delivering accessible, user-centered solutions. My background includes 10 years of designing impactful learning experiences as an educator, which informs my design philosophy. At Community Brands, I led enhancements to a leading nonprofit fund accounting SaaS product, contributing to its recognition as the top-rated accounting software on TrustRadius for four consecutive years.

My approach combines a deep understanding of human behavior with strategic design principles to create products that educate, empower, and drive engagement. I have successfully collaborated with cross-functional teams to prioritize user needs, resulting in user-focused features and meaningful product growth. My expertise includes creating user flows, personas, wireframes, and prototypes, which facilitate clearer communication and improve project outcomes.

In addition to my design skills, I am committed to enhancing accessibility and user satisfaction through usability studies and compliance with WCAG standards. I am passionate about leveraging my skills to create innovative solutions that enhance user experiences and drive business success.

Experience

Work history, roles, and key accomplishments

UX Designer

Community Brands

Oct 2021 - Aug 2024 (2 years 10 months)

Researched and designed solutions that enhanced the user experience of top-rated fund accounting software, improving user satisfaction. Collaborated cross-functionally with product teams to prioritize user needs and align them with stakeholder business objectives, resulting in more user-focused features and meaningful product growth.

Interaction Design User Research Wireframing Prototyping Figma Pendo Accessibility Agile

Product Designer

Freelance

May 2020 - Oct 2021 (1 year 5 months)

Collaborated with the product team to develop effective solutions for complex design challenges, resulting in improved user satisfaction and streamlined design processes. Executed holistic UX design projects from research to delivery, utilizing various methods and processes, which improved user satisfaction and increased customer retention.

UX Design Product Strategy User Flows Wireframes Prototypes Accessibility Standards User Centered Design Data Analysis

ESL Teacher, Instructor, and Educational Leadership

Multiple Institutions

Jan 2010 - Dec 2020 (10 years 11 months)

Designed and delivered engaging lessons for diverse student groups, adapting content to meet varying proficiency levels and learning needs. Collaborated with American and international colleagues to develop curricula and manage educational programs, honing cross-cultural communication and teamwork skills.

Curriculum Development Lesson planning Language Assessment Cross Cultural Communication Educational Program Management Student Engagement

Education

Degrees, certifications, and relevant coursework

Bloc

Certificate of Completion, UX/UI Design

Completed the UX/UI Designer Track, gaining expertise in user experience and user interface design principles and practices. Developed skills in various design methodologies and tools.

University of Cincinnati

Bachelor of Science, Secondary Education: Language Arts

Grade: 3.79

Studied Secondary Education with a focus on Language Arts, achieving Magna Cum Laude honors. Developed strong pedagogical skills and a deep understanding of educational methodologies.