Open to opportunities

Theodora Chase

@theodorachase

Message

Detail-oriented sales executive driving lead conversion, CRM efficiency, and exceptional customer relationships.

Ghana

Message

What I'm looking for

I'm seeking a customer-focused sales role (remote/hybrid) where I can drive lead conversion, optimize CRM workflows, grow revenue, and develop into leadership within a collaborative team.

I am a proactive sales executive with experience supporting remote and in-person sales teams, managing customer relationships, and improving workflows to boost conversion and satisfaction.

I have a track record of qualifying leads, guiding families and clients through the sales process, and converting high volumes of conversations into paying customers—converting 65% of qualified leads during peak campaigns and handling 70–100 interactions weekly.

As a sales consultant and team lead, I helped grow client revenue, sold over $40,000 in product value as part of a small sales team, and maintained CRM databases to ensure smooth handoffs and onboarding.

I hold advanced study in progress and certifications in customer service, sales development, CRM, and virtual assistance, and I bring strong communication, logistics coordination, and content skills to cross-functional teams.

Experience

Work history, roles, and key accomplishments

Sales Development Representative

MyEdSpace

Sep 2024 - Jun 2025 (9 months)

Qualified and nurtured inbound leads, converting 65% of qualified leads to paying customers during peak campaigns and handling 70–100 conversations across chat, email, and calls to maintain high engagement.

CRM Lead Qualification Inbound Sales Live Chat Customer Support

Sales Consultant & Team Lead

Get Your Steelbox Company

Dec 2022 - Jun 2024 (1 year 6 months)

Led discovery calls and pipeline management for shipping solutions, selling over $40,000 in containers as part of a three-member sales team and contributing to a 2% revenue increase.

Sales Strategy CRM Lead Generation Discovery Calls Pipeline Management Negotiation Revenue

Front Desk Executive

MASLOC

Oct 2021 - Aug 2022 (10 months)

Coordinated meeting logistics and internal communications for 20+ staff, managed confidential records, and improved customer response time through streamlined scheduling and outreach.

Administration Scheduling Internal Communications Customer Service CRM