At 10Alytics, I led ISO 27001 readiness with an eight-member team, tracking control gaps through reviews, planning, and monitoring. I also improved SOX/ITGC compliance, reducing audit findings by 20%.
I assessed cyber risks against ISO, GDPR, NIST, and PCI DSS, and used ServiceNow to manage risk cases and remediation actions. I also supported IAM access reviews and prepared evidence for SOC 2 audit readiness.
At 10Alytics, I handled approximately 80 UK complaints over six months, supporting vulnerable customers and escalating complex cases in line with FCA rules. I also responded to GDPR DSARs and Data Protection Act requests, including verifying requests, gathering information, and applying redactions.
At SafePro Services UK, I analyzed security alerts and threat intelligence, investigated incidents, and supported risk assessments and remediation. Earlier, I presented vulnerability and penetration-test findings to clients and participated in incident response simulation training.
