shruti porwal

At eClerx Services Limited, I lead a 15-member KYC analyst team across daily operations, workload allocation, and quality reviews. We maintain 98%+ SLA compliance and have had zero major audit findings across review cycles.

I process more than 300 corporate and institutional KYC cases monthly, including periodic refresh and ongoing due diligence. My reviews cover customer profiles, corporate structures, and UBO details aligned with FATF and RBI AML guidelines.

Using World-Check, Refinitiv, and OSINT tools, I review transaction monitoring alerts, PEP and sanctions screening, and adverse media. Screening process improvements reduced false-positive escalations by 20%.

I also identified operational inefficiencies and implemented corrective controls that improved team accuracy by 15%. Earlier, as a KYC & Operations Intern at S&P Global, I reviewed KYC documentation and supported account reconciliation and audit documentation.