At Amicus Therapeutics, I led audit and inspection management and quality compliance work, including deploying a VQR tracking system in TrackWise and managing an Approved Vendor List of over 200 active vendors.
I directed oversight of internal and external audit programmes, helping reduce overdue audit records from 48% to 3% within five months. I also developed KPI dashboards for audits and VQRs to improve visibility of Quality Management System performance.
As Manager, Quality Management Systems at Amicus Therapeutics, I led CAPA Review Boards and improved on-time CAPA closure from 64% to 88%. I also provided executive KPI reporting and served as the primary SME for the TrackWise CAPA module.
At Otsuka Pharmaceutical Europe, I oversaw QMS activities and led Kaizen Blitz governance sessions that reduced overdue Change Controls from 124 to zero. I also designed monthly quality dashboards and supported TrackWise Digital implementation.

