Riccardo Bresolin
@riccardobresolin
I build full-stack web applications with JavaScript, Node.js, and MongoDB.
PortugalWhat I'm looking for
I'm building full-stack web applications through EPICODE's Full Stack Web Developer course, using JavaScript, Node.js, ExpressJS, MongoDB, HTML, CSS, and Git.
At FedEx, I ensure regulatory compliance, complete required documentation accurately, and communicate effectively with clients and government authorities.
I previously worked as a Senior Customer Service Advisor at Foundever, where I handled complex inquiries, supported junior staff, resolved escalations, and helped deliver exceptional service.
My background in hospitality and customer-facing roles has strengthened my communication, commitment to improvement, and thirst for knowledge as I grow in technology.
Experience
Work history, roles, and key accomplishments
Clearance Broker
FedEx Profile
Jan 2021 - Present (5 years 7 months)
Ensuring compliance with regulations, completing required documentation accurately, and effectively communicating with clients and government authorities.
Senior Customer Service Advisor
Foundever
Jan 2020 - Jan 2021 (1 year)
Overseeing complex customer inquiries, providing guidance and support to junior staff, resolving escalated issues, and ensuring exceptional service delivery.
Head Barkeeper
Ristorante Capri
Jan 2016 - Jan 2017 (1 year)
Head barkeeper at Ristorante Capri in Lido di Jesolo, Italy.
Waiter
Ristorante Villa al Mare
Jan 2014 - Jan 2015 (1 year)
Waiter at Ristorante Villa al Mare in Cavallino, Italy.
Head Waiter
Ristorante Massimo
Head waiter at Ristorante Massimo in Barcelona, Spain.
Waiter
Hotel Smeraldo
Waiter at Hotel Smeraldo in Lido di Jesolo, Italy.
Education
Degrees, certifications, and relevant coursework
EPICODE
Full Stack Web Developer, Full Stack Web Development
Completed a Full Stack Web Developer course through an online bootcamp.
Hospitality Institute - Elena Cornaro
High School Diploma, Hospitality
Attended the Hospitality Institute in Lido di Jesole, Italy.
Availability
Location
PortugalAuthorized to work in
Job categories
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