RURaisa User
@raisauser
Collections professional with billing, reconciliation, and account recovery expertise.
PhilippinesWhat I'm looking for
I am a dedicated collections and billing specialist with hands-on experience across corporate and shared-service environments, focused on recovering past-due accounts and maintaining accurate billing records.
My roles have included follow-up of delinquent accounts via calls and emails, processing billing adjustments and reversals, preparing consolidation and reversal reports, and coordinating with sales and finance teams to meet monthly targets.
I am adaptable, a quick learner, and skilled at multi-task management, aiming to contribute dependable collections, reconciliation, and customer-account solutions to a results-driven team.
Experience
Work history, roles, and key accomplishments
Collection Associate
PT&T Corp.
Jan 2024 - Present (2 years)
Follow up past-due accounts via calls and emails and processed billing summaries per client request, improving collections and billing accuracy. Managed account activations/reconnections and processed reversals to reduce revenue leakage.
Billing Analyst
ABS-CBN Shared Service Center
Jun 2023 - Nov 2024 (1 year 5 months)
Performed billing adjustments, rebate processing, and mockbill validation to resolve customer experience issues and maintain revenue integrity. Consolidated reversal reports and prepared billing and revenue reports for stakeholders.
Credit and Collection
TSL Marketing Corporation
Jan 2022 - Dec 2023 (1 year 11 months)
Followed up dealers for past-due billing, coordinated weekly with sales agents to prioritize collections, posted payments, and produced monthly reports for the CFO to ensure monthly targets were met.
Tele Credit Counselor
BMI Finance Corp.
Jan 2018 - Dec 2022 (4 years 11 months)
Contacted customers to follow up motorcycle loan delinquencies, served notices, restructured high-arrear accounts, and updated customer profiles to meet monthly performance targets.
Education
Degrees, certifications, and relevant coursework
St. Louis College Valenzuela
Bachelor of Science, Computer Science
2014 - 2018
Completed a Bachelor of Science in Computer Science at St. Louis College Valenzuela from 2014 to 2018.
Vicente P. Trinidad National High School
High School Diploma, Secondary Education
2010 - 2014
Attended secondary education at Vicente P. Trinidad National High School from 2010 to 2014.
Punturin Elementary School
Elementary School Certificate, Primary Education
2007 - 2010
Attended elementary education at Punturin Elementary School from 2007 to 2010.
Catanghalan Elementary School
Elementary School Certificate, Primary Education
2003 - 2007
Attended elementary education at Catanghalan Elementary School from 2003 to 2007.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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