Oumaima Malouch

Assisted with daily operations and updated databases to maintain accurate records and streamline administrative workflows.

Welcomed clients, managed files and client records, and maintained databases, gaining practical experience in customer service and banking procedures while ensuring accurate client documentation.

Coordinated inter-departmental communication, managed visitor reception and phone inquiries, and organized calendars and meetings while preparing documents, reports, and presentations to support executive operations.

Completed a Higher Technician Certificate (BTS) in Executive Assistance with training in administrative management, professional communication, and office software.

Completed a Bachelor of Arts in English Literature.

Obtained a High School Diploma in the literature stream.