Nova Smith

Planning a family vacation can be a hassle—particularly with little ones in tow. But the Delta Airlines Monroe Office made the entire process extremely hassle-free and simple. My husband and I were planning a vacation to Orlando with our two young children, and we just wanted to make sure everything was tailor-made to perfection. We went into the Monroe office to inquire about a few things, and we were so glad that we did. The people there were so kind and helpful. They assisted us in getting the best deal for a family of four, including bags and seat options. What impressed me most was that they went out of their way to make sure we'd be sitting together on both legs of the journey. That may sound like a little thing, but traveling with toddlers, it's a huge difference! They also assisted us with signing up for the SkyMiles program for future travel and provided information on getting around the airport with kids. We were given precise instructions on check-in times, gate changes, and even how to ask for pre-boarding. The Delta Airlines Monroe Office truly goes above and beyond to offer superior service. You can tell the employees enjoy what they do and truly want their customers to have a pleasant experience. We felt reassured upon leaving the office and even more excited for our trip. Thank you, Delta Monroe staff!