Open to opportunities

Nicholas Hill

@nicholashill

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Strategic IT leader with expertise in compliance and infrastructure.

United Kingdom

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What I'm looking for

I seek a role that fosters growth, values strategic IT leadership, and emphasizes compliance.

I am a strategic, people-driven Head of IT and Compliance Leader with a proven record in transforming technology teams and delivering high-stakes compliance frameworks such as ISO 27001 and Cyber Essentials+. My experience includes aligning IT with business outcomes and building structure from chaos, which has allowed me to lead cross-functional departments effectively.

Throughout my career, I have been trusted to manage multi-disciplinary teams and own enterprise-wide platforms, particularly in hybrid and cloud environments like AWS and Azure. I take pride in my ability to break down silos and foster a culture of collaboration, ensuring that IT is seen as a strategic enabler rather than a blocker.

Currently, I am positioned for step-up roles in Head of IT, Lead Compliance Officer, or CIO-level leadership within growing or transforming organizations. My commitment to excellence is reflected in my achievements, including regaining ISO 27001 and Cyber Essentials+ certifications and embedding full CI/CD workflows for faster and more secure deployments.

Experience

Work history, roles, and key accomplishments

Current

IT Manager

Current

NorthRow Ltd

Sep 2023 - Present (1 year 9 months)

Full ownership of IT, DevOps & platform operations with no predecessor handover; established structure from the ground up. Led compliance recertification for ISO 27001 and Cyber Essentials+, and implemented Drata to prepare for SOC 2.

ISO 27001 Cyber Essentials SOC Azure Google Workspace

IT Infrastructure Manager / Team Lead

Cubic

Jul 2022 - Present (2 years 11 months)

Managed 24/7 global support function: 10 direct UK-based reports, 10 international indirects. Spearheaded SLA uplift from 78% to 96% within 6 months via coaching, structure, and feedback cycles.

SLA Management Azure Incident Management Change Control Documentation

IT Manager

Nicander Ltd

Nov 2020 - Present (4 years 7 months)

Led all IT operations and compliance in line with ISO 27001, 9001, and GDPR. Built internal IT documentation hub and service catalogue from scratch.

ISO 27001 ISO 9001 GDPR Microsoft Intune MFA

IT Engineer / 2nd Line Support Analyst

Nicander Ltd / Bondgate IT

Jan 2017 - Present (8 years 5 months)

Supported 130+ clients across sectors (healthcare, legal, manufacturing, etc.). Managed Exchange migrations, VMWare stacks, backups (Veeam), firewalls, and full-stack troubleshooting.

VMWare Firewalls Active Directory Group Policy DNS Scripting

Education

Degrees, certifications, and relevant coursework

Self-Directed

Certification, Cloud Computing

Undertook self-directed study for the AWS Practitioner certification, focusing on cloud computing fundamentals. This ongoing learning enhances expertise in Amazon Web Services.

NECC

Apprenticeship, IT Application Specialist

Completed Level 3 and Level 2 IT Application Specialist Apprenticeships, gaining foundational knowledge in IT applications and systems. This training provided practical skills essential for IT support and operations.

Firebrand

Certification Preparation, Microsoft Certified Solutions Associate (MCSA)

Prepared for the MCSA certification through Firebrand, focusing on Microsoft Certified Solutions Associate skills. This training aimed to validate expertise in Microsoft technologies.

Knowledge Academy

Fundamentals, Linux

Studied Linux fundamentals at the Knowledge Academy, gaining essential skills in Linux operating systems. This course covered core concepts and commands for effective Linux usage.

Unknown

Key Skills, IT, English, Mathematics

Grade: Level 2

Achieved Level 2 Key Skills in IT, English, and Mathematics, demonstrating foundational competencies in these core academic areas. These skills are crucial for professional development and communication.