NMNeontle Mogomotsi
@neontlemogomotsi
Passionate media practitioner and digital marketer with strong communication skills.
South AfricaWhat I'm looking for
I am a dedicated media graduate with a strong passion for digital marketing and social media management. My journey in the industry began as a Call Centre Agent, where I honed my problem-solving skills and learned the importance of customer service. I then transitioned to a Digital Consultant role at MultiChoice Group, where I assisted customers with inquiries and technical issues, further developing my communication abilities.
As a Social Media Manager Intern at Sheila Afari Group, I managed various social media accounts, engaging with followers and tracking analytics to ensure growth. My experience as a Freelancer Writer at Outlier AI allowed me to enhance my research and writing skills, focusing on AI-generated content. I am motivated to utilize my skills and knowledge to contribute to a dynamic team and help brands grow their online presence.
Experience
Work history, roles, and key accomplishments
Freelancer - Writer
Outlier AI
Oct 2023 - Present (1 year 7 months)
As a freelancer, I write and rate AI-generated English responses, conduct research, and summarize information. This role involves critical thinking and effective communication to produce quality content.
Social Media Manager/Intern
Sheila Afari Group
May 2021 - May 2022 (1 year)
Managed social media accounts by posting, scheduling, and engaging with followers. Monitored analytics and updated reports to track client growth and developed content strategies.
Digital Consultant
MultiChoice Group
Nov 2019 - Nov 2020 (1 year)
Provided customer service support by addressing inquiries and resolving technical issues through live chat. Assisted in promoting the brand and its products.
Call Centre Agent
Boston City Campus & Business College
Jan 2019 - Apr 2019 (3 months)
Handled telephonic marketing of products, assisted students with queries, and performed data capturing tasks. Developed communication and problem-solving skills.
Education
Degrees, certifications, and relevant coursework
Boston Media House
Diploma, Media Studies
2017 - 2017
Earned a Diploma in Media Studies, focusing on various aspects of media production and communication.
Grenville High School
National Senior Certificate, General Education
2013 - 2013
Completed the National Senior Certificate, which is a prerequisite for further education in South Africa.
Availability
Location
South AfricaAuthorized to work in
Job categories
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