Open to opportunities

Nathan Gurung

@nathangurung

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I’m a UI/UX designer and front-end developer who blends technical support experience with clear communication.

Nepal

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What I'm looking for

I’m looking for a role where I can design in Figma and build front-end features with JavaScript, while using my customer-focused troubleshooting and communication to improve user experience.

I’m a UI/UX designer (Figma) and front-end development learner (JavaScript) who enjoys turning messy requirements into usable experiences. I bring strong communication, customer-focused problem solving, and practical tech troubleshooting from my work as a mobile technician and my self-employed design practice.

Across roles in administration, claims assistance, and customer relationship management, I’ve supported operations, handled documents, and contributed to smooth day-to-day efficiency. I’m especially confident in diagnosing hardware and software issues—like screen repairs, battery replacement, OS fixes, and data recovery—while giving clients clear repair options and estimates.

Experience

Work history, roles, and key accomplishments

Mobile Technician

Paschimanchal Multi-Technical Academy

Jan 2021 - Jan 2022 (1 year)

Diagnosed and repaired mobile hardware issues including screen repairs, battery replacement, port troubleshooting, and micro-repair soldering. Resolved software problems such as OS/system errors, data recovery, and app issues while advising customers on repair options and device maintenance.

Screen Repairs Port Troubleshooting Soldering OS System Error Fixing data recovery Troubleshooting Customer Service Device Maintenance Advice Screen Repair

Administration

Gandaki Urja Pvt. Ltd.

Jan 2019 - Jan 2020 (1 year)

Handled administrative tasks to support day-to-day operations and improve operational efficiency. Communicated with team members and stakeholders and managed financial tasks.

Task Management Operational Support Stakeholder Management Team Coordination Financial Tasks

Insurance Agent

Gurans Life Insurance Pvt. Ltd.

Jan 2017 - Jan 2018 (1 year)

Assisted with insurance application and documentation, supporting claims processing and required paperwork. Managed client relationships and provided support throughout the claims process.

Client Relationship Management Customer Support Administrative Documentation