At CAIDYA, I managed and developed a team of 10+ CRAs through performance reviews, individualized coaching, and career development. I also advocated for a CRA promotion approved in 2026.
I developed AI-assisted dashboards to monitor CRA performance, compliance, visit activity, and workload, using the findings to guide weekly coaching and follow-up. Previously at SYNEOS HEALTH, I managed teams of up to 21 CRAs and oversaw training, monitoring quality, operational metrics, and ICH-GCP and SOP adherence.

