Lakshmi Raman
@lakshmiraman
Senior Indirect Tax Analyst specializing in U.S. sales & use tax, tax technology, and automation.
IndiaWhat I'm looking for
I am a Senior Indirect Tax Analyst with 12 years of experience, including 4 years focused on U.S. Sales & Use Tax and Lodging Tax research and compliance. I research and interpret federal and state tax laws, convert statutes into system-configurable tax content, and lead tax technology and automation initiatives to improve operational efficiency.
I maintain audit-ready documentation, manage exemption certificates and incentive processing, monitor multi-state regulatory changes, and collaborate with product, engineering, and compliance teams to validate tax logic. I also apply data analysis, basic SQL and AI tools like ChatGPT prompt engineering to enhance research accuracy and process improvements.
Experience
Work history, roles, and key accomplishments
Indirect Tax Researcher
Avalara Technologies Pvt. Ltd.
Sep 2021 - Dec 2025 (4 years 3 months)
Researched and interpreted U.S. federal and state Sales & Use Tax and Lodging Tax laws, maintaining 100% current tax rules and converting statutes into system-configurable tax content to support retail and SaaS customers.
Senior Searcher
ThoughtFocus IT Pvt. Ltd.
Nov 2020 - Aug 2021 (9 months)
Conducted comprehensive U.S. title searches and analyzed chains of title, liens, judgments, and foreclosure documents to support mortgage underwriting and ensured high-volume deliverable accuracy.
Operations Specialist
Just Energy BPO Service LLP
Jul 2018 - May 2020 (1 year 10 months)
Investigated UK utility billing exceptions, analyzed consumption patterns using SAP ISU/CRM, and performed reconciliations, invoicing, and write-offs to ensure revenue consistency and regulatory compliance.
Senior Customer Service Executive
Capita India Pvt. Ltd.
May 2016 - Jul 2018 (2 years 2 months)
Managed Order-to-Cash cycle activities, corrected booking and billing errors, and performed regulatory validation checks while supporting customers and suppliers via SAP CRM/ISU.
Senior Process Analyst
Fidelity National Financial India
May 2013 - Apr 2016 (2 years 11 months)
Examined deeds, mortgages, liens, and plat maps to verify ownership, prepared SOPs and lookup tables, and quality-controlled title prelims and policies to support title production.
Education
Degrees, certifications, and relevant coursework
Mannam Memorial NSS College
Bachelor of Science, Computer Science
2010 - 2013
Completed a Bachelor of Science in Computer Science with coursework covering core computing topics from April 2010 to May 2013.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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