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Kayla Mccroy

@kaylamccroy

Fintech Credit Risk Specialist at Intuit, triaging fraud alerts and preparing SAR filings to support BSA and AML compliance.

United States

Message

At Intuit, I triage complex fintech fraud alerts and investigate credit card payment disputes, including recovery strategies within the Mastercard network. I also prepare and file SARs and work with compliance and product intelligence teams on risk detection and rule tuning.

Previously, I investigated suspicious transactions and conducted KYC, CDD, and EDD reviews at Wise, and evaluated fraud indicators and detection models at BMO. At Conduent, I investigated account takeover incidents and resolved credit and debit disputes in line with Regulation E and Regulation Z.

Experience

Work history, roles, and key accomplishments

Current

Fintech Credit Risk Specialist

Current

Intuit

Mar 2026 - Present (8 months)

Triage a high-volume pipeline of 50+ complex fintech fraud alerts daily, separating critical risk from noise to protect the member base. Investigate end-to-end credit card payment disputes and recovery strategies within the Mastercard network to mitigate financial loss.

AML Investigator

Wise

Sep 2025 - Mar 2026 (6 months)

Investigated suspicious domestic and international transaction streams to detect and escalate money laundering and illicit structuring patterns. Triaged high-volume transaction monitoring alerts across deposit products to identify and mitigate systematic fraud risks.

AML Compliance Fraud Operations Transaction Monitoring KYC CDD EDD Remediation SAR (Suspicious Activity Report) Preparation Case Investigation Money Laundering Deposit Products Risk Intelligence

Junior Security Analyst

BMO (Bank of Montreal)

Oct 2024 - Jun 2025 (8 months)

Evaluated high-volume financial crime indicators using advanced automated detection systems and risk intelligence reports for brokerage and deposit products. Measured and reported on the performance of automated fraud detection models to drive rule tuning and workflow optimization.

Fraud Detection Risk Intelligence SIEM Rule Tuning Data Analysis Financial Crime Brokerage Deposit Products Bank Secrecy Act (BSA)

Fraud Investigation Associate III

Conduent

Jan 2023 - Aug 2024 (1 year 7 months)

Triaged and investigated account takeover (ATO) incidents to isolate active fraud schemes and minimize member financial loss. Partnered with cross-functional teams to deploy proactive prevention strategies based on regional fraud trend analysis.

Fraud Operations Account Takeover Case Investigation Dispute Resolution Reg. E Reg. Z Risk Control Fraud Trend Analysis