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KATHLEEN NEUBERT

@kathleenneubert

I keep office operations running smoothly through accurate records, cash reconciliation, and responsive customer service.

United States

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What I'm looking for

I’m looking for an administrative, accounting, or customer service role where I can keep records accurate, support daily operations, and help customers and teams work efficiently.

At Kittery Trading Post, I reconcile drawers, count the safe, consolidate daily reports, and handle 20 to 30 customer calls each day.

I’ve supported efficient retail and office operations through accurate transaction processing, correspondence routing, record organization, email communication, and customer issue resolution. My experience also includes office management at Naturally Holistic Wellness, where I helped organize files and records, supported product making, and handled social media marketing.

I bring a reliable, organized approach to administrative tasks, cash handling, and team collaboration while adapting to changing operational needs.

Experience

Work history, roles, and key accomplishments

Current

Accounting Clerk

Current

Kittery Trading Post

May 2022 - Present (4 years 3 months)

Reconciled drawers, counted the safe, and consolidated data from drawers into daily reports. Answered 20 to 30 calls per day, interacted with customers by phone, and routed business correspondence to correct departments.

Cash Management Data Entry Customer Service telephone etiquette

Cashier/Customer Service

Kittery Trading Post

May 2020 - May 2022 (2 years)

Processed customer transactions with accuracy and speed, resolved complaints, and maintained a clean checkout area. Greeted customers and answered questions about products.

Cash Handling Customer Service Point of Sale Systems

Office Manager

Naturally Holistic Wellness

May 2018 - Mar 2021 (2 years 10 months)

Managed file and record organization, handled email correspondence, and followed opening and closing procedures. Gained hands-on experience with product making and social media marketing.

Organizational Skills Record keeping Correspondence Social Media Marketing