Kathleen Achas
@kathleenachas
I edit academic and customer-facing writing for grammar, clarity, tone, and APA formatting.
What I'm looking for
I've reviewed and revised high-volume customer responses at Support Zebra, improving grammar, tone, and clarity before messages were sent.
As a Psychology graduate from Xavier University – Ateneo de Cagayan, I wrote and self-edited my thesis and academic papers for grammar, readability, and APA formatting compliance.
I'm comfortable working independently in fully remote, deadline-driven environments while maintaining accuracy across written interactions.
I'm building on my editing foundation through Basic Proofreading & Copyediting Techniques training and am seeking copyediting work for academic and journal manuscripts.
Experience
Work history, roles, and key accomplishments
Customer Care Ambassador, Chat Support
Support Zebra
Oct 2025 - Feb 2026 (4 months)
Reviewed and revised written responses in real time for grammar, tone, and clarity before sending to customers. Consistently met strict deadlines and accuracy standards in a fast-paced, fully remote environment.
Education
Degrees, certifications, and relevant coursework
Xavier University – Ateneo de Cagayan
Bachelor of Arts, Psychology
Bachelor of Arts in Psychology from Xavier University – Ateneo de Cagayan, completed in 2025. Wrote and self-edited thesis and academic papers for grammar, clarity, and APA formatting compliance.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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