Hien Nguyen
@hiennguyen2
Senior Cyber Security professional specializing in SOC operations, incident response, and threat hunting.
What I'm looking for
I am a senior cyber security professional with over 10 years of experience leading 24×7 SOC operations, incident response, and proactive threat hunting across enterprise environments.
I have deep hands-on experience triaging alerts and containing advanced threats using EDR, SIEM, NDR, SOAR, and email security platforms, and I’ve tuned detection rules to reduce false positives while improving analyst efficiency.
I mentor and guide junior analysts, develop runbooks and playbooks, collaborate with CTI and engineering teams, and deliver clear incident reports and executive briefings to drive continuous security improvements.
Experience
Work history, roles, and key accomplishments
Manage 24×7 SOC escalations, triage alerts across CrowdStrike, QRadar, SOAR and Microsoft Defender, and coordinate containment and incident response, improving detection fidelity and analyst efficiency.
Incident Response Analyst
DTCC
May 2017 - Mar 2023 (5 years 10 months)
Investigated and responded to security incidents in a 24×7 SOC for financial systems using CrowdStrike, Splunk and Palo Alto, led phishing and eDiscovery investigations and produced threat trend briefings to management.
Performed digital forensics and incident response for banking clients, conducted proactive threat hunting with Splunk and FireEye, and delivered root-cause analyses and remediation guidance.
Monitored high-volume 24/7 SOC environments for Fortune 500 financial clients, investigated alerts from Splunk, FireEye and Carbon Black, and developed Splunk hunts and detection rules.
IT Network Security Analyst
GT Advanced Technologies
Mar 2011 - Jun 2014 (3 years 3 months)
Supported deployment and monitoring of QRadar SIEM, RSA DLP and IDS/IPS, conducted vulnerability scans and maintained incident response playbooks and SecurID provisioning processes.
Education
Degrees, certifications, and relevant coursework
Boston University
Master of Science, Telecommunications
Completed a Master of Science in Telecommunications, focusing on advanced telecommunications concepts and network technologies.
Rivier University
Bachelor of Science, Information Technology Management
Completed a Bachelor of Science in IT Management with coursework in information technology, management, and network administration.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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