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Gowshika Subbiah

@gowshikasubbiah

Environmental researcher and quality-focused analyst combining GIS, statistics, and rigorous QA to deliver evidence-based recommendations.

India
Message

What I'm looking for

I’m looking for a role where I can apply GIS and statistics alongside rigorous quality assurance to turn data into evidence-based decisions, while continuing to develop my analytical capabilities across environmental and cross-disciplinary work.

I’m a results-driven environmental researcher with academic training in Biodiversity Conservation, Environmental Pollution Control, and Physics. I bring quantitative data analysis, statistical methods, and GIS experience to manage large environmental datasets and produce evidence-based insights.

In my QualityAnalyst role at CC33 Global Ltd, I audited customer service tickets for compliance with client KPIs and quality standards, maintained quality and compliance accuracy above 95%, and improved ticket pass rates up to 88% through coaching and feedback. I also led formal data analysis (as recognized in CRediT authorship statement) of 50,000+ AIS and fish landings records as a Research Assistant at the University of Southampton, contributing to a peer-reviewed publication with policy recommendations for sustainable fisheries governance.

Experience

Work history, roles, and key accomplishments

CL

Quality Analyst

CC33 Global Ltd

Dec 2024 - Dec 2025 (1 year)

Audited customer service tickets to ensure compliance with client KPIs and quality standards, identifying gaps and implementing process improvements. Coached advisors to increase ticket pass rates to 88% and maintained quality/compliance accuracy above 95% while overseeing QA work in the absence of the manager.

US

Research Assistant

University of Southampton

Oct 2020 - Sep 2021 (11 months)

Conducted formal quantitative analysis of 50,000+ AIS and fish landings records to assess environmental and socio-economic impacts of the Fisheries Act 2020, the TCA, and COVID-19 on UK marine fisheries. Co-authored a peer-reviewed publication informing UK Joint Fisheries Statement consultations and developed policy recommendations for sustainable fisheries governance.

Education

Degrees, certifications, and relevant coursework

Nottingham Trent University logoNU

Nottingham Trent University

Master of Research, Biodiversity Conservation

2022 - 2023

Grade: Distinction

Evaluated impacts of the beaver re-introduction programme at Willington Wetland Nature Reserve, producing recommendations to enhance biodiversity in restored habitats.

University of Southampton logoUS

University of Southampton

Master of Science, Environmental Pollution Control

2019 - 2020

Grade: Merit

Completed a thesis on environmental indicators and recent changes in rural landscapes through a case study of the Isle of Wight, UK.

HC

Holy Cross College

Bachelor of Science, Physics

2016 - 2019

Grade: FirstClass with Exemplary

Earned a B.Sc. in Physics with an academic project on experimental determination of Fermi energy in various metals.

Tech stack

Software and tools used professionally

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