Gowshika Subbiah
@gowshikasubbiah
Environmental researcher and quality-focused analyst combining GIS, statistics, and rigorous QA to deliver evidence-based recommendations.
What I'm looking for
I’m a results-driven environmental researcher with academic training in Biodiversity Conservation, Environmental Pollution Control, and Physics. I bring quantitative data analysis, statistical methods, and GIS experience to manage large environmental datasets and produce evidence-based insights.
In my QualityAnalyst role at CC33 Global Ltd, I audited customer service tickets for compliance with client KPIs and quality standards, maintained quality and compliance accuracy above 95%, and improved ticket pass rates up to 88% through coaching and feedback. I also led formal data analysis (as recognized in CRediT authorship statement) of 50,000+ AIS and fish landings records as a Research Assistant at the University of Southampton, contributing to a peer-reviewed publication with policy recommendations for sustainable fisheries governance.
Experience
Work history, roles, and key accomplishments
Wildlife Trust Volunteer
The Sheffield and Rotherham Wildlife Trust
May 2025 - Jan 2026 (8 months)
Helped with habitat and vegetation management as part of conservation field activities.
Quality Analyst
CC33 Global Ltd
Dec 2024 - Dec 2025 (1 year)
Audited customer service tickets to ensure compliance with client KPIs and quality standards, identifying gaps and implementing process improvements. Coached advisors to increase ticket pass rates to 88% and maintained quality/compliance accuracy above 95% while overseeing QA work in the absence of the manager.
Results Resolution Team Member
Pearson Education Ltd
May 2024 - Jul 2024 (2 months)
Provided administrative support by organizing and analyzing case data, generating reports, and streamlining case resolution processes.
Research Assistant
University of Southampton
Oct 2020 - Sep 2021 (11 months)
Conducted formal quantitative analysis of 50,000+ AIS and fish landings records to assess environmental and socio-economic impacts of the Fisheries Act 2020, the TCA, and COVID-19 on UK marine fisheries. Co-authored a peer-reviewed publication informing UK Joint Fisheries Statement consultations and developed policy recommendations for sustainable fisheries governance.
Youth Support Worker
The Beehive Project
May 2020 - Sep 2020 (4 months)
Supported young adults with their education and wellbeing through day-to-day assistance and guidance.
Education
Degrees, certifications, and relevant coursework
Nottingham Trent University
Master of Research, Biodiversity Conservation
2022 - 2023
Grade: Distinction
Evaluated impacts of the beaver re-introduction programme at Willington Wetland Nature Reserve, producing recommendations to enhance biodiversity in restored habitats.
University of Southampton
Master of Science, Environmental Pollution Control
2019 - 2020
Grade: Merit
Completed a thesis on environmental indicators and recent changes in rural landscapes through a case study of the Isle of Wight, UK.
Holy Cross College
Bachelor of Science, Physics
2016 - 2019
Grade: FirstClass with Exemplary
Earned a B.Sc. in Physics with an academic project on experimental determination of Fermi energy in various metals.
Availability
Location
Authorized to work in
Portfolio
doi.org/10.1016/j.marpol.2022.105075Job categories
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