Open to opportunities

Elsie Madimbu

@elsiemadimbu

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IT and accounts professional driving efficiency through systems, reporting, and technical support.

Zimbabwe

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What I'm looking for

I seek a role combining IT support and accounting where I can improve systems, ensure accurate reporting, support teams, and grow professionally in a collaborative environment.

I am an IT and accounts professional who combines financial systems knowledge with hands-on IT support to streamline operations and improve decision-making.

At Kumbucha Fresh I manage accounting with Zoho Books, produce accurate financial reports, reconcile accounts, and maintain supplier relationships to ensure timely payments and supply chain continuity.

I provide technical support including computer maintenance and basic network troubleshooting, and I apply database management and Microsoft Office expertise to improve data integrity and reporting.

I collaborate across teams, prioritize stakeholder communication, and pursue continuous learning—evidenced by leadership, finance, and emergency-care trainings and recognition from the United Nations Volunteers.

Experience

Work history, roles, and key accomplishments

Current

IT & Accounts Officer

Current

Kumbucha Fresh (Pvt) Ltd

Jan 2022 - Present (3 years 10 months)

Manage accounting and IT operations using Zoho Books to record transactions, reconcile accounts, and produce weekly activity and sales reports that improved reporting accuracy and reduced data discrepancies.

Zoho Financial Reporting Accounts Payable Microsoft Excel IT Support Data Entry

Online Volunteer

United Nations Volunteers

Jul 2025 - Sep 2025 (2 months)

Provided online promotional support for the Kwimbo National Arts Festival, contributing 10 hours/week over six weeks and receiving a Certificate of Appreciation for impact on outreach.

Promotion Volunteer coordination Outreach Social Media Time Management

Graphic Designer

Awesome Delights

Oct 2021 - Jan 2022 (3 months)

Designed custom edible graphics and cake decorations using CorelDRAW X7, delivering high-quality visuals that met client specifications and improved customer satisfaction.

CorelDraw Graphic Design Client Communication Quality Control

Personal Assistant

Zimbah Construction

Jul 2021 - Oct 2021 (3 months)

Coordinated schedules and meetings, managed complex calendars and correspondence, and produced detailed meeting records to streamline executive workflows and improve operational efficiency.

Calendar Management Meeting Coordination Administrative Support Correspondence Handling Minute Taking Prioritization

Till Operator

All Inclusive Food

Jan 2021 - Jun 2021 (5 months)

Operated point-of-sale systems, delivered customer service, monitored transactions for discrepancies, and reported issues to management to maintain accuracy and customer satisfaction.

Point of Sale Customer Service Cash Handling Transaction Monitoring Product Promotion

Education

Degrees, certifications, and relevant coursework

Midlands State University

Bachelor of Commerce, Information Systems

2020 - 2025

Grade: Upper Second Class (2.1)

Bachelor of Commerce in Information Systems completed with an Upper Second Class (2.1), covering information systems, accounting, and related business subjects.