Open to opportunities

Eden Worku

@edenworku

Message

Architect and customer-focused professional blending design expertise with strong client service.

Ethiopia

Message

What I'm looking for

I seek a role where I can apply architectural design skills and client-facing experience, work collaboratively, deliver high-quality solutions, and continue professional growth.

I am an architect with a BSc in Architecture and Urban Planning and hands-on experience designing residential, commercial, and institutional projects using AutoCAD, Revit, and SketchUp. I combine analytical thinking, attention to detail, and strong communication to translate client needs into functional, safe, and aesthetic designs while supporting proposals and presentations.

I also bring customer service experience handling inbound calls, order tracking, and issue resolution while meeting service quality targets and collaborating with teams to ensure smooth operations. I am motivated, organized, and eager to contribute to a dynamic team while continuing to grow professionally.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

CCI Global

Oct 2024 - Dec 2025 (1 year 2 months)

Handled inbound customer calls, processed and tracked food orders, and resolved or escalated issues to meet service quality targets while maintaining professional communication.

Customer Support Order Management Communication Team Collaboration Quality

Architect

Telsem Plc

Jul 2023 - Aug 2024 (1 year 1 month)

Designed architectural concepts and produced 2D drawings, 3D models, and visualizations for residential, commercial, and institutional projects while ensuring compliance with local building codes and sustainability practices.