DSK User

Performed insurance verification and verification of benefits for patients at a California-based dental practice, confirming active coverage prior to scheduled visits. Coordinated with dental insurance payors to confirm eligibility, plan details, and coverage terms for scheduled procedures.

Owned end-to-end insurance verification and prior authorization submission for two affiliated specialty practices, confirming active eligibility ahead of scheduled visits and procedures. Managed the full patient administrative lifecycle, designed scheduling workflows, and supported the operational launch of a new practice entity.

Managed insurance and benefits verification for home health and hospice patients, confirming active coverage prior to visit scheduling and care delivery. Submitted and tracked prior authorizations, built and maintained field visit schedules, and ran patient benefit activations for new admissions.

Delivered general dental care and minor oral surgery part-time alongside U.S.-facing healthcare operations work, managing patient consultations, treatment planning, and clinical documentation.

Ensured active insurance eligibility for scheduled patients and managed pre-authorization requirements. Confirmed and coordinated patient schedules up to 48 hours in advance, handled high-volume incoming calls, and generated reports to identify patients with incomplete treatment plans.

Provided operational and technical support to medical and dental practices across the U.S. Assisted with employee benefits administration, payroll processing, and HR administrative workflows, and communicated directly with U.S.-based clients to resolve operational and technical questions.

Handled pre-authorization and reauthorization processes for medical supplies, managed patient intake, and coordinated with hospitals, clinics, insurance companies, and patients across Florida. Oversaw workflow from data entry and ICD coding through authorizations and equipment delivery, and led a team.

Supervised dental undergraduates across clinical procedures and patient handling and coordinated department documentation and case reviews, part-time alongside full-time remote operations roles.

Completed a full-time clinical residency in Oral & Maxillofacial Surgery, managing clinical documentation and case coordination across Microvascular Surgery, Anaesthesia, General Surgery, Neurosurgery, and ENT, including on-call and perioperative duties.

Delivered restorative and endodontic care and maintained case documentation for continuity of care across multi-visit treatment.

Independently managed all clinical procedures and patient care at a hospital dental centre.

Completed a full-time rotating house job across six hospital departments, managing patient intake, history-taking, and documentation, and coordinating referrals to specialty departments across a high patient volume.

Completed a structured post-graduate clinical rotation across Oral Diagnosis, Oral Surgery, and Prosthodontics.

Completed a full-time clinical residency in Oral & Maxillofacial Surgery, managing clinical documentation and case coordination across multiple departments.

Obtained full registration and license to practice.

Earned a Bachelor of Dental Surgery (BDS) degree.

Completed training in HIPAA Compliance and Security, Professional Communication & Operational Excellence, and POSH Act Compliance.