At TT INFOTECHS, I resolve production incidents across SAP FI and CO, maintaining 95%+ SLA compliance while supporting General Ledger, Accounts Payable, Accounts Receivable, and Bank Accounting.
I support month-end and year-end close in SAP S/4HANA and troubleshoot automatic payment program failures, dunning runs, and electronic bank statement postings.
I work with MM and SD teams on FI integration issues affecting invoice verification and billing. My root cause analysis and knowledge-base articles have reduced repeat ticket volume by 15%.
Before moving into FICO consulting support, I worked as an Accounts Payable Executive at TT INFOTECHS, using SAP finance transactions as an end user. I also train business users and prepare guides for end-to-end FICO transactions.
