Cecilia Alade

I’m a dedicated BA graduate (University of Ibadan, 2023) who brings hands-on experience across customer service, freelance writing, and examination administration. I’m committed to making work easier for teams through clear communication, careful record-handling, and dependable follow-through.

In customer-facing roles, I handled enquiries and resolved issues professionally, focusing on responsiveness and a smooth customer experience. As a freelance writer for Upwork clients, I created content and consistently met deadlines—balancing quality with speed.

As an examination officer, I managed records and coordinated examination activities, strengthening my attention to detail and time management. Today, I’m ready to support clients remotely as a virtual assistant, using tools like Microsoft Word, email and chat support, social media, and ChatGPT to deliver accurate, organized results.