Ayauzhan Bekenova

AB

Looking for a job

Ayauzhan Bekenova

@ayauzhanbekenova

Multilingual client support and education specialist skilled in negotiation, tutoring, and cross-cultural communication.

What I'm looking for

I seek a client-facing role in a collaborative, growth-oriented company where I can use multilingual communication, negotiation, and training skills to improve customer experience and partnerships.

I am a multilingual education specialist and client support professional with hands-on experience in tutoring, remote client interaction, and CRM-driven service delivery. I have taught English and Turkish to children and adults, managed scheduling, lesson planning, and progress tracking, and adapted communication styles to meet individual learner needs.

As a business negotiator and entrepreneur, I have conducted B2B negotiations with European partners, established distribution channels for veterinary products, and managed retail operations including procurement, logistics, inventory, and vendor relations. I bring proven skills in negotiation, partnership development, and long-term relationship management.

I work effectively in fast-paced, remote environments and leverage digital tools such as CRM systems, Google Workspace, and Zoom to deliver services and maintain accurate records. I am fluent in Kazakh, Russian, English, and Turkish, and focused on roles in Customer Support, HR, Customer Success, or Education where I can apply my communication and problem-solving strengths.

Experience

Work history, roles, and key accomplishments

ZO

Business Negotiator

ZooVita

Jan 2024 - Jan 2025 (1 year)

Conducted negotiations with partners in France, Ireland, and Europe to establish distribution channels for veterinary products and developed partnership agreements to secure long-term relations.

Negotiation Partnership Development Contract Drafting Vendor Management Business Development Cross Cultural Communication

OT

English Language Tutor

Oxford Team

Jan 2020 - Jan 2025 (5 years)

Served as primary contact for students and parents, managed scheduling, lesson planning, and progress tracking for individual and group sessions, improving student engagement and satisfaction.

Lesson planning CRM Google Workspace Zoom Student Progress Tracking

SE

Entrepreneur

Self Employed

Jan 2022 - Jan 2024 (2 years)

Managed a retail business handling procurement from China and Turkey, vendor communication, logistics, inventory, administration, and financial records, improving operational efficiency.

Procurement Logistics Coordination Inventory Management Administration Team Management

FR

Translator

Freelance

Provided translation and interpretation services across English, Turkish, Russian, and Kazakh for educational and business contexts, ensuring accurate cross-cultural communication.

Translation Interpretation EN–TR–RU–KZ Cross Cultural Communication Proofreading Documentation Client Communication

Education

Degrees, certifications, and relevant coursework

SU

S. Amanzholov East Kazakhstan State University

Bachelor's in Foreign Languages, Foreign Languages

2023 -

Pursuing a Bachelor's in Foreign Languages with focus on English and Turkish; coursework ongoing from 2023 to 2026.

KU

Kütahya Dumlupınar University

Foundation Program, Turkish Language and Culture

2023 - 2024

Completed a foundation program in Turkish language and culture at Kütahya Dumlupınar University during 2023–2024.

KU

Kazakhstan-American Free University

Diploma in Foreign Languages, Foreign Languages

2019 - 2023

Grade: Graduated with Honors

Earned a Diploma in Foreign Languages (English and Turkish), graduated with honors in 2023.

Tech stack

Software and tools used professionally

Gmail

Google Workspace

Microsoft Excel

Zoom

Canva

Enhance

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