At Star-Knowledge LLP, I monitor security alerts and investigate suspicious network and endpoint activity, escalating incidents through established SOC playbooks. I document investigations and shift handoffs in ServiceNow and FreshWorks.
I administer Entra ID access controls and configured Entra Global Secure Access to enforce Zero Trust remote access across 100+ endpoints. I also deployed Microsoft Defender for Cloud Apps, achieving 95% SaaS visibility and reducing unsanctioned app usage by about 30%.
I hardened Exchange Online with DKIM, SPF, DMARC, and anti-phishing policies, reducing phishing reports by about 45%. I also enforced Intune MDM/MAM compliance and encryption policies across 20+ devices, cutting onboarding time by 40%.
