At Deloitte USI, I own design-to-release for the Enhanced Chat Conversation Entry integration, streaming Salesforce records to Google Pub/Sub through Anypoint MQ and Object Store. I traced a recurring production failure to an undersized SOQL batch size and fixed the root cause, stopping repeat incidents.
On the Ford Motor Credit Company workstream, I lead a six-person team and set integration standards with architects. I built CI/CD pipelines using GitHub Actions and Jenkins, and Elasticsearch, Logstash, and Kibana dashboards that cut root-cause time in production support; the project improved delivery efficiency by 20%.

