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Alex Carroll

@alexcarroll1

Financial Intelligence Unit Specialist at Bank of Hope who tracks SAR filings and supports a new case management system implementation.

United States
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At Bank of Hope, I review alerts and cases across different typologies, track Suspicious Activity Report filings, and report monthly performance and compliance metrics to Senior Management. I also support User Acceptance Testing for a new case management system and conduct investigative-procedure training.

At Discover Financial Services, I led a project to design and implement a dashboard that reduced investigation times by 5–7 minutes per case. I also updated SQL queries to minimize downtime and prevent the loss of investigative data.

As a Senior Anti-Money Laundering Investigator at Discover Financial Services, I conducted complex investigations, prepared SARs, and coached investigators on case dispositions. I served as the FIU point of contact for Rule Testing and Tuning and developed training documentation as a Payment Services Subject Matter Expert.

Earlier, I investigated suspicious activity and high-risk client profiles at Park National Bank, where I drafted SARs and presented findings to stakeholders. I also prepared financial statements and reconciliations at THK Manufacturing of America, following US GAAP and J-SOX standards.

Experience

Work history, roles, and key accomplishments

BH
Current

FIU Specialist

Bank of Hope

Nov 2022 - Present (4 years)

Conduct alert and case reviews across various typologies to meet regulatory requirements and internal deadlines. Assist in User Acceptance Testing for a new case management system and track SAR filings across business units.

Discover Financial Services logoDS

Sr. Anti-Money Laundering Investigator

Discover Financial Services

Aug 2018 - May 2022 (3 years 9 months)

Conducted complex investigations and prepared SARs, leading the team in quality and production metrics for 2021. Coached investigators and led a system project to design a dashboard that reduced investigation times by 5-7 minutes per case.

Discover Financial Services logoDS

Anti-Money Laundering Investigator

Discover Financial Services

May 2016 - Aug 2018 (2 years 3 months)

Conducted alert and case investigations and drafted SARs in compliance with departmental guidelines. Managed daily investigative work queues and mentored investigators on methodologies and technical systems.

Park National Bank logoPB

Enhanced Due Diligence Analyst

Jan 2015 - May 2016 (1 year 4 months)

Analyzed high-risk client profiles to identify red flags and mitigate potential AML risk exposure. Presented findings on non-compliant clients to senior management and liaised with branch affiliates to ensure compliance.

Education

Degrees, certifications, and relevant coursework

CE

Certified Fraud Examiner

Certified Fraud Examiner (CFE), Fraud Examination

Certified Fraud Examiner (CFE) credential obtained in June 2015.

Mount Vernon Nazarene University logoMU

Mount Vernon Nazarene University

Bachelor's Degree, Business Management

Bachelor's Degree in Business Management with a focus in International Business, completed in May 2012.

Tech stack

Software and tools used professionally

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