United States onlyAs a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience.
These end-users—the humans who benefit from our work—are at the core of everything we do. We research beneficiaries’ needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work.
Position SummaryReporting to the Director of People Strategy, the Training and Development Specialist plays a critical role in developing and implementing innovative learning solutions to support Nava's workforce's professional growth and skill enhancement. This position will collaborate closely with subject matter experts and stakeholders to develop and deliver effective training programs that align with our organizational goals.
Your responsibilities will include:
- Responsible for Instructional Design and Content Development
- Collaborate with stakeholders to design engaging and on-brand training solutions
- Apply instructional design principles to create interactive learning experiences aligned with Nava's values
- Develop learning objectives, strategies, and content outlines
- Create diverse learning materials, including e-learning modules and multimedia resources
- Design visually appealing and user-friendly materials to enhance learning retention
- Support subject matter experts in delivering effective training sessions
- Engage in professional development activities and collaborate with colleagues to exchange knowledge and expertise
- Responsible for Technology Learning Management System
- Aid in creating guides, scripts, and materials for training consistency and quality
- Manage and maintain Learning Management Systems, including course catalog and user enrollment
- Ensure compliance with regulatory requirements and data privacy standards
- Stay updated on industry trends and best practices in instructional design and learning technologies
- Understanding of learning evaluation methodologies, data analysis, and action planning
Required skills
- Bachelor’s degree in Organizational Psychology, Human Resources Management, Education, or related field
- Proven experience in instructional design, curriculum development, and training delivery
- Proficiency in instructional design methodologies, and learning theories
- Strong management skills, with the ability to manage multiple projects simultaneously
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders
- 3-7 years of experience needed
Desired skills
- Master’s degree in Human Resources Management, Organizational Psychology, Education, or a related field
- Certification in instructional design or e-learning development is a plus
Perks working with Nava● Competitive benefits: We prioritize your well-being, offering highly competitive medical, dental, and vision benefits.● Generous time off: Enjoy 20 days of accrued PTO, 12 paid federal holidays, 5 floating holidays, and unlimited sick leave.● Annual discretionary bonus: Paid annually to eligible employees. When Nava does well, you do well.● Parental leave: Receive 16 weeks of fully paid parental leave and weekly meal deliveries during your leave.● Employee wellness program: Access our comprehensive Employee Wellness Program.● Virtual doctor visits: Enjoy zero copay virtual doctor visits through UHC.● Fertility support: Benefit from fertility support and treatment options.● Sabbatical leave: We offer a sabbatical leave program.● 401k contributions: We match 4% of your salary in 401k contributions.● Flexible work arrangements: We offer flexible work arrangements to suit your needs.● Home office setup: Receive assistance with your home office setup and a monthly phone allowance.● Utilities reimbursement: Get a monthly partial reimbursement for utilities (where applicable).● Learning and development: Access our comprehensive learning and development program.● Tuition and Professional development budget: Receive a prorated annual tuition and professional development budget and a LinkedIn Learning license.● Equity stock options: Benefit from equity stock options.● Employee referral program: Participate in our employee referral program.● Commuter benefits: Enjoy commuter benefits.● Insurance coverage: Receive short and long-term disability insurance, as well as life and accidental death insurance.● Inclusive culture: Join our diverse, inclusive, highly collaborative, and vibrant culture that supports remote work.
LocationYou can work in a hybrid work arrangement from one of Nava’s offices in NYC, DC, or San Francisco. We also have fully remote options if you reside in one of the following states:
Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Virginia, Washington, Wisconsin.
*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.
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Nava PBC equal opportunity employer that is deeply committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, age, gender, religious or political beliefs, national origin or heritage, marital status, disability, sex, sexual orientation or gender identity, genetic information, pregnancy, status as a protected veteran or any characteristic protected by federal, state, or local laws. Our commitment to diversity, equity, and inclusion not only reflects our values as a public benefit corporation but also enriches our ability to do our work. Learn more about where we are today and hope to be by 2025.
Please contact the recruiting team at [email protected] if you would like to request reasonable accommodation during the application or interviewing process.
We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.
