About the Role
We're looking for a Weekend Community Manager to join Media.Monks’ Audience Engagement team. (This role runs Thursday - Monday). As a Community Manager in Audience Engagement, you will manage owned posts across Twitter, Instagram, Facebook, YouTube, and other social platforms for a series of major brands. Along with owned posts, you will identify organic opportunities to engage with on these channels. You will report to the Associate Director, Audience Engagement or their designees, and work in conjunction with the rest of the Audience Engagement team.
We’re looking for someone who is passionate about the internet and has a deep knowledge of digital trends. You should be able to jump on daily culture and entertainment conversations and identify moments everyone will be talking about.
The ideal candidate will have an original voice and sense of style in their writing and must be able to distill language and information into clear, concise, and appealing copy that fits a respective brand's voice and tone.
This role functions Thursday - Monday business hours, in addition to some select evenings (for which you will have advance notice).
Responsibilities:
- Monitoring posts across all social platforms and identifying engagement opportunities.
- Writing copy for text, image, and video content.
- Flagging and escalating comments, replies, or mentions that fall outside of brand guidelines.
- Social listening and finding proactive engagement opportunities from users mentioning the brand.
- Offering suggestions and direction based on social listening and proactive engagements.
- Participating in team brainstorming meetings and fostering idea generation.
- Work on content calendars and make them come true, including the timely publishing of social media posts.
- Coordinate with Marketing, PR, and Communications teams to ensure brand consistency.
- Work closely with data strategists to provide monthly and quarterly reports and optimization opportunities.
- Work collaboratively with social strategy, account management, and creatives to ensure social media channels are on brand at all times.
- Stay up-to-date with digital technology trends.
- Analyze the daily social conversation both in general and around the brand.
About You
The essentials:
- Minimum 5+ years of professional experience writing for social media, digital video, email, and blog posts.
- Social media, copywriting, and/or general writing experience.
- Knowledge of social media audiences and communication styles on each platform, specifically YouTube and TikTok.
- A deep understanding of social video content and online creators.
- Quick decision-making skills and ability to work well on deadline.
- A collaborative approach but able to jump on important tasks as necessary.
- Proficient in Google tools including GMail and Google Workspace (Docs, Sheets, etc.).
- A team player who thrives in a fast-paced, creative, and social environment.
- Must have a valid passport.
At Media.Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
What We Offer
Benefits
- Excellent, full coverage medical, dental, and vision insurance with employer-paid HRA
- Generous PTO and 15 company-wide holidays
- 401k with company contribution
- Paid parental leave
- Work-life balance with an emphasis on personal well-being
- Career growth in a disruptor space & entrepreneurial opportunities within the Media.Monks network
- A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
- Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)
Media.Monks has provided a compensation range that represents its good faith estimate of what Media.Monks may pay for the position at the time of posting. Media.Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.
Salary Range$60,000—$80,000 USD
About Media.Monks:
Media.Monks is the global, purely digital, unitary operating brand of S4Capital plc. Since 2021, Media.Monks has combined diverse solutions—media, data, social, platforms, studio, experience, brand and technology services—to serve as a consultative partner integrating systems and workflows that deliver unfettered content production, scaled experiences and data science fueled by AI and the industry’s very best talent and teams.
Media.Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has earned a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23), and earns continual inclusion in AdExchanger’s Programmatic Power Players (2020-23). It has also been named Adweek’s first AI Agency of the Year (2023). Business Intelligence has recognized Media.Monks in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning, and AI Product for its service Monks.Flow. Media.Monks has earned the title of Webby Production Company of the Year (2021-23), won a record number of FWAs, and a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
Disclaimer:
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Responsible for resourcing and implementing security controls for your teams processes and systems
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Responsible that all your personnel apply information security in accordance with the established information security policy
