Delivery Manager

Job Title: Delivery Manager
Working Pattern: Monday to Friday, 09.00 - 17.00
Salary: £40,000 - £55,000 and up to 20% bonus and benefits
Location: Flexible – Embrace fully remote or hybrid work from any of our vibrant UK offices in London, Cardiff, Durham, Manchester, or Blackpool.

At Tandem, we're not just a bank; we're a movement for positive change. If you're an ambitious and dedicated Delivery Manager, ready to make an impact, we've got a space with your name on it!

The main purpose of the role is to help guide one or more of the Change teams within Tandem’s Digital Organisation. These teams are highly skilled, multi-disciplinary and focused on delivering key outcomes relating to Tandem’s customer proposition. You will be adept at delivering complex digital products, able to identify issues, be determined to remove blockers, and able to work at all levels of detail when required.

We are Tandem - Where impact meets innovation

Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow, spend, and share – all while nurturing our planet, our people and our customers. As one of Europe’s fastest growing digital banks, our values of being Brave, Enterprising, Simple, and Together (BEST) ensure our 500-strong team collaborate to drive a brighter, greener future.

Tandem also leads the way with a secondary app called Loop. Loop gives customers a simpler, hassle free and awkward free way to share money among friends.

Your team: Collaborators in change

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.

The Technology Team is one of the largest teams in Tandem and they are at the heart of driving the Bank’s Transformation Program as well as running all the Technology services for the Bank. The team consists of the usual people you expect in a Tech Team; engineers, developers, testers but it also has systems, data and business analysts as well as delivery managers that oversee how we deliver our transformation. We are a hard-working team, all keen to make a lasting impact for Tandem and its customers.

Your Impact: Building a greener tomorrow

As a Delivery Manager at Tandem your focus will be on:

• Ensuring regular delivery of change initiatives and products in accordance with both Agile and Waterfall methodologies
• Working with Mission Leaders, Product Managers and Stakeholders to define roadmaps and prioritise work for any given product.
• Managing the end-to-end delivery of product features, driving team towards creating value and successful outcomes
• Creating a delivery focused and high performing environment, through leading by example and a commitment to continuous improvement.
• Ensuring products are built to an appropriate level of quality.
• Identifying documenting and mitigating Risks and issues
• Ensuring the team operates in a manner that aligns with wider product/change frameworks principles and procedures.
• Managing stakeholder expectations throughout the delivery lifecycle
• Actively participating in the Delivery Manager community, sharing and re-applying skills and knowledge, and bringing best practices into the business
• Upholding morale and team performance in challenging circumstances.

We’d love to hear from you if you have:

• Extremely organised and likes doing things efficiently.
• Extremely collaborative, can bring different skill sets together to solve problems.
• Ability to balance multiple priorities and deal with ambiguity.
• Commercial mindset
• Passionate about technology products and building technology systems.
• Interested and experienced in product management, project management, agile methodologies, lean product development and modern engineering practices.
• Experience delivering digital products/projects as part of an agile team.
• Interested in the Fintech space.

Qualities we look for:

• An extremely strong work ethic and has huge determination to succeed.
• Embraces Change and brings forward solutions to help improve the way we work.
• Enthusiastic personality, optimistic in mindset and has a can-do attitude.
• Has a curiosity to understand how things work
• The ability to inspire and guide teams without direct authority and provide “hands on” leadership.
• Someone who is action orientated, has great energy and drive.
• Adaptable to task at hand and has a willingness to roll up their sleeves and “get things done”.
• Good judgement and applies “common sense” when problem solving.
• An exceptional communicator

Rewards that reflect your value, what’s in it for you?

At Tandem, your hard work is rewarded in many ways and we have an enhanced employee benefits package on offer from your very first day with us:

• 25 days annual leave plus 8 days Bank Holiday
• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc
• Buy or sell up to 5 days holiday a year
• Healthcare cash plan through Westfield Health worth a minimum of £750 per year
• Electric Vehicle salary sacrifice scheme
• Cycle to Work salary sacrifice scheme and a free helmet
• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
• Smart Tech scheme (buy goods with 0% interest)
• 10% discount on solar panels
• Tandem Hub for treats, cash back and discounts on UK retailers
• 2 days per year paid volunteering
• Free cereal, snacks and drinks in all offices
• Quarterly team social budgets

Our Green Deal: Your Impact Amplified

A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below:

• Volunteer 2 days a year for charity > receive an early Friday finish

• Raise £200 per annum for charity > Tandem provide PR and marketing support
• Have renewable energy at home > receive an additional 1 day annual leave
• Drive an electric car > receive £500 towards a home charger

Ready to make your mark?

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Sourcing Model

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.

Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Please be aware that background checking (including credit and criminal records checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.