Senior Executive Business Administrator (Office of the CEO)

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

An overview of this role

Executive Business Administrators (EBAs) at GitLab toggle seamlessly between various systems including Google Workspace, Slack, TripActions, Zoom, and GitLab to accomplish an array of tasks, while staying focused on prioritization and escalating urgent issues. EBAs at GitLab are self-driven, collaborative, and agile team members who are experienced in managing multiple priorities, juggling various responsibilities, and anticipating the executive’s needs. EBAs at GitLab are exceptionally organized, relentlessly resourceful, calm under pressure, and strategic multitaskers with a deep love of logistics and the ability to thrive in a dynamic start-up environment. This role will work closely with the Staff EBA to the CEO in support of the CEO’s priorities. In addition to the CEO, this role will also support (and report to) the Chief of Staff to the CEO.

This role is remote, however due to the location of the team, it's preferred candidates be in the Pacific time zone.

What you'll do

• Extends Executive Business Administrator (Intermediate) Responsibilities
• Support members of our Executive Group E-Group across various time zones.
• Understand division wide KPIs and operating procedures and can prioritize projects, requests, and executive calendar accordingly. May make recommendations to leaders to help better prioritize incoming requests
• Use independent judgment and discretion to prioritize demanding calendars, ensure the leader is prepared appropriately with all pre-read materials, in-meeting organization, and action item follow up
• Serve as the executive’s central point of contact, driving task execution and project completion
• May manage the OKR process including updating OKRs,tracking and reporting progress
• Proactively find opportunities to drive efficiencies and streamline or prioritize work based on the executive’s business goals and expectations
• Run cadence of weekly staff meetings and other important meetings, including planning agenda, organization, and follow-up on action items
• Plan events such as team onsites, team building activities and company kick-offs, as needed
• Participate in the interview process for open EBA positions
• Contribute to the broader EBA community by sharing learnings and resources, supporting new EBA onboarding, and supporting EBA team camaraderie
• Is a champion of GitLab strategy and CREDIT values

What you'll bring

• Previous experience at a quickly-scaling or large company, ideally supporting a CEO, Founder or C-level executive
• Successful history of managing the calendars, expenses, and travel of multiple executives
• Experience predicting, prioritizing, and assisting an executive’s workload
• Extensive technical skills in Google Workspace, Zoom, Slack, and Navan
• Proactive and able to deal with ambiguity, prioritize own work and resources, and juggle multiple tasks in a manner transparent to the team, and work independently to achieve results with a high degree of accuracy
• Exceptional communication and interpersonal skills and ability to interact autonomously with internal and external partners
• Maintain the confidentiality of highly sensitive material with tact and professionalism
• Superior attention to detail
• Event coordination and creative event planning experience
• Excellent written and verbal English communication skills
• Experience in a remote start-up environment preferred
• A passion for GitLab and models CREDIT values
• A sincere willingness to help out and able to work collaboratively with EBAs across the organization
• Ability to learn and use GitLab

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.