A professional bilingual (English | French | Read | Write) business leader with 25 years of experience in administrative operations, global IT agile project transformations, and process optimization for IBM and two years of business management, client experience and new technology development in a Customer Contact Center environment.
Attributes : Diligent, versatile, and autonomous leader with the capacity to lead simultaneous initiatives, and implement strategic business plans while overseeing financial budgets and risk assessments.
Motivation : leveraging my analytical skills combined with today's technology to enable effective business solutions and empower revenue growth through change management in diverse environments.
My values : Integrity, Transparency and Respect
I apply a growth mindset culture every day.