Upsell Specialist

Medical Guardian is a leading provider of Personal Emergency Response Systems (PERS), dedicated to enhancing the safety and well-being of individuals through innovative technology. Our mission is to empower individuals to live independently while ensuring a rapid and effective emergency response when needed. To support our growth, Medical Guardian™ is seeking high energy Upsell Specialists to help our customers stick with us long after the point of sale.

*Uncapped commission. Equipment and paid training are provided.

Residency Requirement:

All applicants are required to have permanent residency in one of the following states:

AZ, NV, DE, FL, GA, KS, KY, MA, MD, MI, NJ, NY, OH, PA, SC, TN, ID, IL, NC, CO, WV, and TX only

Requirements

• Initiate and complete outbound phone calls to Medical Guardian™ clients and offer additional products and services to maximize our customers’ peace of mind and desired level of protection.

• Consistently follow up with clients to ensure that Medical Guardian™ is meeting their changing personal protection needs, possibly by adding new products and services.
• Employ optimal listening and persuasive skills to identify needs, seek solutions and provide the ultimate personal emergency response solution for Medical Guardian™ clients.
• Serve as a brand ambassador by promoting the Medical Guardian™ products and providing legendary customer service.
• Demonstrate a passion for providing a superior customer experience and generating recurring monthly revenue.
• Maintain an excellent awareness and knowledge of all product information.
• Stay informed of trends in the Personal Emergency Response industry.
• Be courteous, helpful, energetic, respectful, and polite when dealing with co-workers, clients, and prospective clients.
• Meet or exceed all performance targets issued by the sales leadership team.
• Perform other duties as assigned by leadership.
• Provide feedback to management about clients and customer satisfaction.
• Work with leadership and coworkers on department issues and projects.
• Provide feedback to management about clients and customer satisfaction.

Desired Skills & Experience:

• Excellent communication skills.
• A passion for generating sales with sincerity and ethics.
• A competitive spirit to meet and exceed company wide and personal sales goals.
• Proficient with computers and the ability to multi-task.
• Ability to work weekends, evenings, and holidays.
• Professional in promptness and dependability.
• Prefer BA/BS; High School Diploma or GED required.
• Satisfactorily complete background / employment history investigation and drug screening.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation & Public Holidays)
• Short Term & Long Term Disability
• Retirement Plan (401k)