Operations Manager

Goodwall (goodwall.io) is a mobile-first platform connecting Gen Z (16-26 year olds) to opportunity. We leverage technology and an ecosystem of purpose-driven partners to empower youth on their journey through the world of education & work to reach their full potential and make society better.

Goodwall has a mission to level the playing field for youth globally and through its social enterprise model it serves over 2 million youth from 150+ countries. We help those who don’t go to branded educational institutions showcase their talent, connect to a supportive community, access free skill building opportunities and connect to jobs, internships and scholarships.

Goodwall is disrupting how youth access opportunity and are assessed on their potential. Our innovative approach has had us selected most recently as a World Economic Forum Technology Pioneer Company in 2023, and recognition from various media including Fast Company, Forbes 30 under 30, CNN and others. Goodwall has become a strategic partner to Fortune 500s as well as governmental and IOGs such as the UN to make sure no youth is left behind.

Goodwall is a diverse multicultural team between Europe, Africa and Asia with operations in the US and LATAM. Goodwall is financially and strategically backed by leading investors. Goodwall has raised over $25M in funding from leading strategic and financial backers.

As a social enterprise, Goodwall works through public-private partnerships to unlock the potential of underserved and underprivileged youth globally.

Mission

As Operations Manager your role will be to support the Programs team in driving and optimising delivery end-to-end. The primary focus is on enhancing the collaboration, efficiency and effectiveness of the Program Operations and Creative Team in order to take output to the next level.

Your responsibilities will include, but are not limited to:

• Seamlessly managing multiple Programs/Projects end-to-end to ensure they are delivered on time, to brief and within budget.

• Primary link between the Program Managers and Creative Team, as well as demonstrate supreme collaboration with other cross-functional teams: Partnerships, Product, Comms and Data.

• Lead Capacity and Workflow management of the Creative Team.

• Briefing and managing external Suppliers/Freelancers/Resource as required.

• Expert use of Notion and how it can be utilised as a productivity and project management tool.

• Demonstrate organisational excellence at every level, having a macro view of all team resource within the Program Operations Team.

• Constantly thinking about and putting forward proposals on how operational processes can be enhanced as the company scales over time

• A mission you can be proud of and a meaningful fulfilling opportunity and responsibility to really impact the future of the next generation.

• To leverage cutting edge technology and work alongside globally leading organisations to achieve outside impact.

• Autonomy to manage your time and efforts to achieve our goals.

• A challenging, fast-moving environment working with an international team where change is constant and creativity is celebrated.

• A growth trajectory within the organisation with the potential to evolve as you acquire new skills, grow, influence and take on new responsibilities.

• Competitive compensation and a flexible work environment with a great team.

• A mission you can be proud of and a meaningful fulfilling opportunity and responsibility to really impact the future of the next generation.

• To leverage cutting edge technology and work alongside globally leading organisations to achieve outside impact.

• Autonomy to manage your time and efforts to achieve our goals.

• A challenging, fast-moving environment working with an international team where change is constant and creativity is celebrated.

• A growth trajectory within the organisation with the potential to evolve as you acquire new skills, grow, influence and take on new responsibilities.

• Competitive compensation and a flexible work environment with a great team.

What we offer

• A mission you can be proud of and a meaningful fulfilling opportunity and responsibility to really impact the future of the next generation.

• To leverage cutting edge technology and work alongside globally leading organisations to achieve outside impact.

• Autonomy to manage your time and efforts to achieve our goals.

• A challenging, fast-moving environment working with an international team where change is constant and creativity is celebrated.

• A growth trajectory within the organisation with the potential to evolve as you acquire new skills, grow, influence and take on new responsibilities.

• Competitive compensation and a flexible work environment with a great team.

Apply on LinkedIn or email your resume/CV to [email protected] with subject Operations Manager, or through our Careers Page https://goodwall.recruitee.com/

Requirements

Your Profile

A hands-on, high energy do-er who is passionate to deliver excellence with the following attributes:

• 7+ years of professional work experience in Operations Management either at a tech start-up, product company or in the development sector.

• In-depth knowledge of operational processes, planning and workflow management.

• Proficient in Notion, Slack and Google Workspaces.

• A data-driven approach to problem-solving

• A successful track record of owning workstreams and coordinating broad business efforts.

• Excited, motivated, and inspired by exceeding goals.

• A strong communicator who enjoys working with colleagues and cross-functional teams from diverse international backgrounds and work experiences.

• Comfortable working autonomously, with the ability to operate in a fast-paced, ever-changing environment which allows you to adapt and deliver results under pressure.

• Enjoys the multi-faceted dimensions of this role from the technical aspects, to processes, to internal partnership development.

• Proactive and output driven, focusing on immediate results while contributing to the long term strategy of the team.

• Genuinely excited and aligned with our mission, demonstrating a strong commitment to making a positive social impact.

• Have a love for EdTech.