# Hire the best remote Issue Triage employees

Discover 104 remote Issue Triage workers who are looking for their next full-time, part-time or freelance opportunity on Himalayas.

Source: https://himalayas.app/talent/issue-triage

## 104 remote workers

| Person | Role | Location | Salary expectations | Intro |
| --- | --- | --- | --- | --- |
| [Gagandeep Singh](https://himalayas.app/@gagandeepsingh23) | Application Support Engineer | India | 140k+ INR | Application Support Engineer at T-Systems supporting two concurrent production applications and resolving 13–18 tickets per week. |
| [Tobi User](https://himalayas.app/@tobiuser1) | Customer Support Specialist | Canada |  | Customer Support and QA specialist who pinpoints root causes, de-escalates issues, and delivers clear resolution reports. |
| [Jonas Relampago](https://himalayas.app/@jonasrelampago) | IT Incident Analyst | Philippines |  | Incident Management Analyst with 7+ years supporting SaaS/OMS/WMS, restoring service fast and improving SLA-driven support. |
| [CharishmaKumari Adoni](https://himalayas.app/@charishmakumariadoni) | Application Support Engineer | India | 1487k+ INR | Application Support Analyst at Cognizant Technology Solutions who reduced ticket backlog by 25% and repeat incidents by 20%. |
| [Martin Dao](https://himalayas.app/@martindao1) | Technical Support Engineer | United States |  | Tier 2 Application Support Engineer driving fast P1 resolution, evidence-driven escalations, and automation. |
| [vu minh trinh](https://himalayas.app/@vuminhtrinh) | Technical Account Manager | Vietnam | 35k+ USD | I own technical escalations, turn ticket patterns into root-cause fixes, and bridge customers with engineering. |
| [Suruchi Tiwary](https://himalayas.app/@suruchitiwary) | IT Technical Analyst | India |  | IT Analyst with 3.10 years driving incident management, troubleshooting, and reliable data/app performance at enterprise scale. |
| [Oluwatobi Ogunlade](https://himalayas.app/@oluwatobiogunlade1) | Technical Support Engineer | United States | 85k+ USD | Technical Support Engineer at DLA PIPER who improved SIEM alert triage time by 35% and implemented SSO integrations. |
| [Evan Baker](https://himalayas.app/@evanbaker) | Technical Support Specialist | United States | 90k-170k USD | Technical Operations Leader in B2B Tech: Building Support Strategy & Escalation Frameworks, Bridging the gap between Partners, Engineering, & Product |
| [George Perez](https://himalayas.app/@georgeperez1) | Technical Support Engineer | United States | 60k+ USD | Technical support engineer at John Deere who built an AI ticket-triage workflow that delivered about 10x faster resolution. |
| [Artman Alfonso](https://himalayas.app/@artmanalfonso) | Service Desk Analyst | Philippines |  | Experienced IT Service Desk Analyst skilled in technical support and ticket triage. |
| [William Mays](https://himalayas.app/@williammays1) | Technical Support Engineer | United States | 80k-120k USD | Technical Support Engineer who scales enterprise SaaS support through integrations. |
| [Colter Guthrie](https://himalayas.app/@colterguthrie) | Triage Nurse | United States | 60k+ USD | Registered Nurse in emergency care, bringing 10+ years of ED triage to remote chronic care. |
| [MOHAMMED RAZIUDDIN](https://himalayas.app/@mohdraziuddin) | Product Support Engineer | India |  | Product Support Engineer with 8+ years delivering SaaS incident triage, log analysis, and SLA-driven resolutions for global clients. |
| [Felicia Franks](https://himalayas.app/@feliciafranks) | Customer Service Intake Specialist | United States | 30k+ USD | Customer Support Intake Specialist at Adare Pharma Solutions, routing and tracking service tickets in Zendesk. |
| [Sumit Vishwakarma](https://himalayas.app/@sumitvishwakarma1) | Critical Incident Management | India |  | ITIL service operations specialist focused on incident triage, SLA-driven stability, and ServiceNow-led, 24/7 resolution. |
| [Rasica Topno](https://himalayas.app/@rasicatopno) | Customer Operations Specialist | India | 6012k+ INR | Customer Operations Specialist at Metamorphosys Technologies who triaged 220+ issues to zero critical defects at sign-off. |
| [Caylin Taylor](https://himalayas.app/@caylintaylor) | Senior Technical Support Specialist | United States |  | Senior technical support specialist resolving SaaS, SSO, and production issues. |
| [Aishwaryaa Johnson](https://himalayas.app/@aishwaryaajohnson) | Customer Support Specialist | Ireland | 35k+ EUR | Customer operations specialist at GENPACT EMEA supporting Instagram mobile products and coordinating issue escalations through resolution. |
| [Hunter bratman](https://himalayas.app/@hunterbratman) | Cybersecurity Analyst | United States | 65k+ USD | Cybersecurity analyst at Netsmart Technologies triaging healthcare security incidents and investigating anomalous activity with Splunk and SQL. |

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To contact someone, message them from their profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).