# Hire the best remote First Call Resolution (FCR) employees

Discover 36 remote First Call Resolution (FCR) workers who are looking for their next full-time, part-time or freelance opportunity on Himalayas.

Source: https://himalayas.app/talent/first-call-resolution-%28fcr%29

## 36 remote workers

| Person | Role | Location | Salary expectations | Intro |
| --- | --- | --- | --- | --- |
| [Chandan Soni](https://himalayas.app/@chandansoni1) | Customer Service Advisor | India |  | Customer Support Advisor with 4+ years in international voice processes, delivering high CSAT through fast issue resolution. |
| [Ar malik](https://himalayas.app/@armalik) | Customer Support Representative | Pakistan |  | Customer Support Representative delivering high-FCR, de-escalation, and US retail service excellence. |
| [Abhishek Lal](https://himalayas.app/@abhisheklal) | Customer Support Specialist | India | 35k-50k USD | Customer Support Specialist with 6+ years’ experience delivering first-contact resolution, high CSAT, and retention-focused support. |
| [Faisal khan](https://himalayas.app/@faisalkhan16) | Tier 2 Support Engineer | India |  | Tier 2 customer support specialist specializing in US/UK escalations, de-escalation, and FCR. |
| [Sai Keole](https://himalayas.app/@saikeole) | Customer Support Associate | India |  | Customer Support Associate delivering high-KPI voice support and data-driven reporting for UK and US customers. |
| [Subrata Banerjee](https://himalayas.app/@subratabanerjee) | Customer Support Representative | India |  | Customer support professional delivering technical troubleshooting and high CSAT through FCR. |
| [ABHIJEET SINGH](https://himalayas.app/@abhijeetsingh5) | Customer Care Executive | India | 420k-480k USD | International customer support executive delivering 90%+ FCR for US financial clients. |
| [Duk Junior](https://himalayas.app/@dukjunior) | Customer Service Representative | Canada |  | Customer service and technical support representative improving CSAT through empathetic, KPI-driven support. |
| [Ritika Kalra](https://himalayas.app/@ritikakalra) | Technical Support Representative | Canada |  | Senior Technical Support Advisor delivering reliable first-line software and hardware solutions. |
| [Carolina S G](https://himalayas.app/@carolinasg) | Customer Service | Colombia |  | Customer service and technical support professional who improves KPIs and CSAT. |
| [Julio Chavez](https://himalayas.app/@juliochavez) | Customer Support Agent | Honduras |  | Detail-oriented bilingual customer support agent and consecutive interpreter delivering HIPAA-compliant care and first-call resolution. |
| [Alexxanderia Waters](https://himalayas.app/@alexxanderiawaters) | Customer Service Representative | United States |  | Remote customer service representative skilled in healthcare/insurance support, de-escalation, HIPAA-compliant documentation, and first-contact resolution. |
| [Samuel Ogonnaya Paul](https://himalayas.app/@samuelogonnayapaul) | Customer Care Representative | United States |  | Customer Care Representative delivering high-quality support and resolving issues with empathy in fast-paced call centers. |
| [Ramses García](https://himalayas.app/@ramsesgarca) | Customer Service | Colombia |  | Bilingual freelancer specializing in remote customer service, consultative sales, and basic technical support. |
| [Mohamed Mamdouh](https://himalayas.app/@mohamedmamdouh) | Performance Coach | Egypt |  | Telecommunications performance coach who drives CSAT, FCR, and retention through real-time support. |
| [Devin Curry](https://himalayas.app/@devincurry) | Customer Support | United States |  | Customer support professional with 10+ years resolving issues, managing CRM pipelines, and delivering seamless customer experiences. |
| [Jayant Jhamnani](https://himalayas.app/@jayantjhamnani) | Customer Support Specialist | India | 498k+ INR | Customer Support SME at Teleperformance, supporting agents with complex queries and resolving sensitive customer escalations. |
| [Okpara Emmanuella Ezinne](https://himalayas.app/@okparaemmanuellaezin) | Customer Service Representative | Nigeria |  | Customer Service Representative specializing in omnichannel support, SLA compliance, and customer retention. |
| [Erica Edwin](https://himalayas.app/@ericaedwin) | Customer Support Specialist | Nigeria |  | Customer Support Specialist who boosts CSAT, FCR, and retention with CRM excellence. |
| [Shashank venkat](https://himalayas.app/@shashankvenkat) | Customer Support Specialist | India |  | Customer support and CRM specialist driving CSAT, FCR, and retention. |

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To contact someone, message them from their profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).