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Whisker LabsWL

Senior ML Platform Engineer

Whisker Labs develops Ting, an IoT-powered smart sensor and fire prevention service that detects hidden electrical hazards before they spark, protecting over 1 million homes through AI-driven monitoring and expert-guided hazard resolution.

Whisker Labs
United States only

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About Ting Labs

We’re on a mission to save lives and property, leading the next wave in smart home technology and fire prevention with Ting. This intelligent sensor and concierge service monitors a home’s electrical network to detect electrical hazards that often lead to the most devastating and catastrophic fires. While on the job preventing fires inside a home, Ting also helps monitor the electrical grid, contributing to increased community fire safety and reduced environmental impact that comes with fire reduction. We’re steadfastly addressing the long-underserved realm of electrical fire prevention with leading-edge technology and embarking on the next stage of our growth. Visit tingfire.com for more information.

About the Role:

Ting Labs is seeking a Senior ML Platform Engineer to join our fully remote Data Science team.

As part of the team, you will be responsible for advancing Ting Labs’ technology to detect early warning signs of electrical fires in homes, preventing one of the deadliest types of fires. The team’s primary focus is on developing algorithms, automation, and internal web-based tools to detect electrical fire hazards and enable our fire safety team to efficiently mitigate them. Ting Labs is growing rapidly, but the team retains a high-energy, fast moving, creative culture.

Our ideal candidate brings an energetic, creative approach to their work and thrives in a dynamic, fast-paced environment. You are excited to improve and scale existing solutions to meet new challenges, ensuring reliability and model performance across production systems. You’re comfortable working across the stack, expanding your skills as you go, and are eager to contribute to a project that will have a substantial, positive impact on people’s lives.

Key Responsibilities

  • Drive architectural improvements to our internal ML training frameworks, including modularization and experiment tracking
  • Adapt and optimize existing fire hazard detection algorithms for new electrical environments and grid configurations
  • Build and maintain scalable data pipelines that process high-frequency sensor data and feed downstream systems
  • Develop dashboards and automated tooling to monitor models, identify drift, and own processes to ensure models continue to meet their performance expectations
  • Maintain a deep understanding of our stack, and collaborate across data science, product, and fire safety leadership to conceptualize and deliver improvements

Qualifications

  • A degree in Mathematics, Science, or an Engineering Field
  • 8+ years of combined education and experience working with large-scale data analysis/processing
  • Expert-level fluency in Python
  • Experience with a Linux-based development workflow (e.g., git, SSH, Make, shell scripting)
  • Ability to work effectively in a fully remote, fast-paced environment
  • Independent, self-learner, excellent problem solver

Preferred Qualifications

  • Advanced degree in Computer Science, Electrical Engineering, Data Science, Data Engineering, Machine Learning, or a similar academic field
  • Experience with a data-driven technology stack; building and maintaining ML pipelines, frameworks, or libraries
  • Experience with cloud ecosystems (AWS preferred) and containerized services

What We Offer

  • Competitive salary + equity
  • The ability to make, own, and carry out decisions
  • Health, dental, and vision insurance
  • 401(k) with match

Ting Labs is an equal opportunity employer. We evaluate all employees and job applicants based on merit and ability to perform the role, without regard to identity or any legally protected class. We are committed to providing an inclusive interview experience for all candidates.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Education

Bachelor degree

Experience

8 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

United States +/- 0 hours

About Whisker Labs

Learn more about Whisker Labs and their company culture.

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Every 10 minutes, a family is impacted by an electrical fire. Whisker Labs exists to change that. Born from personal tragedy in 2015, when a cofounder's family member lost their home and a beloved pet to a devastating electrical fire, the company was founded with a singular mission: prevent electrical fires before they start. Their flagship product, Ting, is an intelligent sensor and concierge service that monitors a home's electrical network 24/7, detecting the microscopic sparks and arcs that precede nearly all electrical fires. The technology analyzes 30 million electrical signals per second, identifying hidden hazards in wiring, outlets, devices, and even the power coming from the utility company.

What makes Ting revolutionary isn't just the hardware - it's the complete service model. When Ting detects a potential hazard, the company's Fire Safety Team, comprised of the world's leading experts in electrical fire prevention, personally guides homeowners through resolution. The service includes a $1,000 credit toward hazard repairs, ensuring cost doesn't stand between families and safety. With over 1 million homes protected and more than 25,000 potentially devastating fires already prevented, Ting has proven capable of stopping 4 out of 5 electrical fires. Major insurance partners including State Farm, Nationwide, and Chubb now offer Ting to policyholders, recognizing that prevention benefits everyone. Beyond individual homes, Whisker Labs' sensor network creates real-time visibility into the electrical grid's health, helping utilities prevent wildfires and improve grid resilience. This dual impact - protecting families while strengthening critical infrastructure - positions Whisker Labs at the forefront of the next generation of fire safety technology.

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Whisker Labs

Founded in

2014

Chief executive officer

Bob Marshall

Employees live in

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