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VeriParkVE

Assistant Manager People Operations

VeriPark is a global solutions provider focused on enabling financial institutions to achieve digital transformation through innovative customer experience solutions.

VeriPark

Employee count: 201-500

India only

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We enable financial institutions to become AI-first digital leaders.

As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.

We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.

About The Job:

What you will be doing:



1. Develop a clear strategy for the People Operations function, help transform the following processes, roll out new policies and procedures and optimize the collaboration across the regions People Operations teams.

Onboarding and off boarding: induction and employee on-boarding/off-boarding and ensuring a smooth transition of employees for seamless business continuity.

HR admin operations: Managing day-to-day operational HR activities such as employee database, leave management, insurance execution, grievances, and investigations, etc. and providing admin support to the talent management team

Shared Services Center: payroll processes and procedures, payroll accounting, contracting, and audit support

Guidance on HR policies: Act as a consultant to managers and staff regarding policies and processes

Documentation: Ensure management of employment contracts, appointment letters and other HR specific letter formats and releases



2. HRMS onboarding, rollout, and management: Project managing the selection and successful implementation of a new Human Resources Management System (HRMS) across the various locations, including integration with various existing systems. This includes coordinating with internal stakeholders, external agencies, and other P&C team members.



3. Cross-functional liaison: Partnering with Talent leadership and internal stakeholders, including and not limited to Finance and Accounting team, Talent Acquisition, and Learning & Development to anchor and manage key people projects. Work closely with regions General Managers and leadership teams across MEA.



4. Team Development: Planning and management of hiring, staffing, attrition, training and development, and career progression data along with the People Ops team across MEA



5. Compliance management: Managing end-to-end statutory compliance, statutory audits, HR guidelines, creation of HR policies, and revamping old policies by actively engaging with all stakeholders and overseeing redressal of day-to-day grievances and queries

6. Track budgets and negotiate contracts

7. Be a true evangelist of VeriPark’s core values: Passionate, Progressive and Professional



What we are looking for:

10+ years of relevant working experience, with proven work experience as HR Operations Manager

Bachelor’s/Master’s in HR, MBA preferred

Hands-on experience with Human Resource Information System

Comprehensive knowledge of labor law and visa process (gulf region)

Hands on knowledge of MS Office, especially Excel, Power BI will be advantageous

Good understanding of compensation packages & payroll processes

Ability to manage remote teams

Excellent communication skills

Excellent negotiation skills

Excellent analytical and decision-making skills

About VeriPark:

VeriPark is a global technology powerhouse with more than two decades of experience in the financial services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys.

With offices in 15 countries from Canada over Europe and the Middle East to Kuala Lumpur, our 1000+ colleagues are serving customers in more than 30 countries worldwide.

As a global player, we offer more than just a workplace; we provide a transformative environment that transcends boundaries. Joining VeriPark means becoming part of a diverse family where talent is nurtured, diversity is celebrated, and our culture empowers each individual to reach their full potential.

Be a part of our global family, where opportunities are as vast as our global footprint.

https://www.veripark.com

About the job

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Posted on

Job type

Full Time

Experience level

Education

Bachelor degree
Postgraduate degree

Experience

10 years minimum

Location requirements

Hiring timezones

India +/- 0 hours

About VeriPark

Learn more about VeriPark and their company culture.

View company profile

VeriPark is a global solutions provider enabling financial institutions to become digital leaders with its AI-Powered Customer Experience suite. With its main offices located in the United Kingdom, Europe, North America, Asia, Africa, and the Middle East, VeriPark is helping financial institutions enhance their customer acquisition, retention, and cross-sell capabilities by providing proven, secure, and scalable Customer Relationship Management, Omni-Channel Delivery, Branch Automation, Loan Origination, and Next Best Action solutions leveraging Azure machine learning technology.

VeriPark works collaboratively with clients to develop innovative technology strategies and solutions that touch millions of people every day, bringing the promise of digital transformation to life. With the help of VeriPark's end-to-end seamless customer experience solutions, businesses get the chance to drive more engaging interactions with their customers or partners by capturing their needs, gaining personalized insights, and placing customers at the core of their digital transformation and innovation. VeriPark's solutions also enable businesses to enhance and automate customer services across assisted and digital channels, increase wallet share, satisfy customers with timely and relevant offers, support cross-sell and up-sell efforts, and empower employees with a holistic Unified Front End and a 360-degree Single View of the Customer.

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