United States onlyVECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise consulting firm seeking remote Call Center Agents to provide support for the Maryland Health Benefits Exchange. Agents will assist Maryland residents with healthcare benefits.
Requirements
- 3+ years of call center experience
- Experience with high inbound call volumes and meeting/exceeding performance metrics
- Fast learner with the ability to work independently
- Strong multitasking and computer skills
- Excellent listening skills with the ability to understand, not just respond
- Punctual and self-reliant
- Must be a Maryland Resident
- High School Diploma or GED required
Benefits
- Paid holidays
- Paid time off
- Medical and dental coverage
