Vast.ai hiring Technical Support Engineer (SysOps) • Remote (Work from Home) | Himalayas
VA

Technical Support Engineer (SysOps)

Vast.ai is a global cloud GPU platform founded in 2018 that operates as a sharing economy marketplace, connecting users with affordable, high-performance GPU compute resources for AI and ML workloads.

Vast.ai

Employee count: 11-50

Salary: 70k-100k USD

United States only

Vast.ai is a cloud-based AI computing platform that powers AI projects and businesses worldwide. We're looking for a Technical Support Engineer to provide critical assistance to our clients and hosts, troubleshooting and resolving issues related to our GPU rental platform.

Requirements

  • Linux sysadmin or DevOps experience
  • Proficiency with Docker and GPU drivers (NVIDIA CUDA)
  • Hands-on with AI frameworks (TensorFlow, PyTorch)
  • Strong English written/verbal communication

Benefits

  • Health, dental, vision and life insurance coverage
  • Matching 401K
  • Vacation and sick leave
  • Opportunity to grow into other technical or management roles

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 70k-100k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Vast.ai

Learn more about Vast.ai and their company culture.

View company profile

Born from a vision to democratize access to powerful computing resources, Vast.ai embarked on its journey in 2018. The company's genesis lies in addressing a critical bottleneck in the burgeoning field of artificial intelligence and machine learning: the prohibitive cost and scarcity of high-performance GPU computing. What started as a novel idea has since blossomed into a leading global platform, a bustling marketplace that connects those with spare GPU capacity to those in desperate need of it. This innovative sharing economy model has been the cornerstone of their mission to place the power of AI into the hands of every developer, researcher, and innovator, regardless of their budget. The platform was meticulously designed to be a seamless and efficient bridge, allowing users to find the best deals on GPU rentals with a simple, intuitive search interface, effectively reducing cloud computing costs by a significant margin compared to traditional alternatives.

The narrative of Vast.ai is one of relentless innovation and a deep-seated belief in the transformative power of decentralized infrastructure. The company's core offering is more than just a marketplace; it's a comprehensive ecosystem designed to empower its users. From pre-configured templates for one-click deployments to persistent storage and direct data copy functionalities, every feature is crafted to streamline the user experience and accelerate the pace of innovation. They have cultivated a vibrant community of both providers and users, ranging from individual hobbyists to large-scale datacenters, all contributing to a diverse and liquid pool of computing power. This journey has not been without its challenges, but through a steadfast commitment to their mission of organizing, optimizing, and orienting the world's computation, Vast.ai continues to push the boundaries of what's possible, fueling the next wave of AI-driven advancements and ensuring that the future of artificial intelligence is accessible to all.

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Vast.ai

Company size

11-50 employees

Founded in

2018

Chief executive officer

Jake Cannell, Travis Cannell

Employees live in

View company profile

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