TwilioTW

Technical Support Expert 2 - Onboarding and Compliance

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.

Twilio

Employee count: 1001-5000

Estonia only

We're looking for a Technical Support Expert 2 to join our Onboarding and Compliance Support team. As a key member of our team, you'll champion customer success and protect our customers' security and compliance in a secure and compliant environment.

Requirements

  • Fluency in English
  • Strong technical proficiency with 3+ years of experience in common enterprise operating systems
  • Proven experience in delivering live support, including phone support, Zoom, or similar platforms

Benefits

  • Competitive salary and benefits package
  • Opportunity to work with a dynamic, fast-paced team that values innovation and collaboration
  • Flexible work arrangements, including remote work options

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Estonia +/- 0 hours

About Twilio

Learn more about Twilio and their company culture.

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Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Founded in 2008, Twilio has over 1000 employees, with headquarters in San Francisco and other offices in Atlanta, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Melbourne, Munich, Malmö, Mountain View, Redwood City, Munich, New York City, São Paulo, Sydney, Melbourne, Singapore, and Tallinn.

Employee benefits

Learn about the employee benefits and perks provided at Twilio.

View benefits

Healthcare benefits

Medical, dental, and vision insurance

Equity benefits

Employee stock purchase program (ESPP)

Retirement benefits

50% match on the first 6% of base salary

Paid parental leave

12 months paid maternity and paternity leave.

View Twilio's employee benefits
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Twilio

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Twilio hiring Technical Support Expert 2 - Onboarding and Compliance • Remote (Work from Home) | Himalayas