# AWS Sr. Developer Node.js/TypeScript at TTEC Digital

TTEC Digital is hiring a remote AWS Sr. Developer Node.js/TypeScript. Salary: $115K – $135K per year. Location requirements: United States.

Source: https://himalayas.app/companies/ttec-digital/jobs/aws-sr-developer-node-js-typescript

## About the job

| Field | Value |
| --- | --- |
| Company | [TTEC Digital](https://himalayas.app/companies/ttec-digital) |
| Salary | $115K – $135K per year |
| Job type | Full Time |
| Experience level | Senior |
| Location requirements | United States |
| Hiring timezones | UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14 |
| Experience | 7 years minimum |
| Posted on | 2026-10-23 |
| Apply before | 2026-12-22 |
| Job categories | [Senior Developer](https://himalayas.app/jobs/senior-developer), [Software Engineer](https://himalayas.app/jobs/software-engineer), [Cloud Engineer](https://himalayas.app/jobs/cloud-engineer), [Cloud Architect](https://himalayas.app/jobs/cloud-architect), [DevOps Engineer](https://himalayas.app/jobs/devops-engineer), [Senior AWS Developer](https://himalayas.app/jobs/senior-aws-developer), [Senior AWS Software Engineer](https://himalayas.app/jobs/senior-aws-software-engineer), Senior TypeScript Developer, [Senior Node.Js Developer](https://himalayas.app/jobs/senior-node.js-developer), [Senior TypeScript Backend Developer](https://himalayas.app/jobs/senior-typescript-backend-developer), AWS Software Developer |
| Skills | [Node.Js Development](https://himalayas.app/jobs/node.js-development), [TypeScript](https://himalayas.app/jobs/typescript), [AWS](https://himalayas.app/jobs/aws), [AWS Lambda](https://himalayas.app/jobs/aws-lambda), [DynamoDB](https://himalayas.app/jobs/dynamodb), [S3](https://himalayas.app/jobs/s3), [CloudFormation](https://himalayas.app/jobs/cloudformation), [RDS](https://himalayas.app/jobs/rds), [Redshift](https://himalayas.app/jobs/redshift), [VPC](https://himalayas.app/jobs/vpc), [Serverless](https://himalayas.app/jobs/serverless), [Jira](https://himalayas.app/jobs/jira), [Python](https://himalayas.app/jobs/python), [Cloudwatch](https://himalayas.app/jobs/cloudwatch), [Amazon Connect](https://himalayas.app/jobs/amazon-connect), [Lambda](https://himalayas.app/jobs/lambda), [Amazon Lex](https://himalayas.app/jobs/amazon-lex), [Bedrock](https://himalayas.app/jobs/bedrock), [Sagemaker](https://himalayas.app/jobs/sagemaker), Comprehend, [LLM](https://himalayas.app/jobs/llm), [NLP](https://himalayas.app/jobs/nlp), [NodeJS](https://himalayas.app/jobs/nodejs) |

## Job description

```text
TTEC Digital is seeking an MSP Sr. Developer to join our AWS Partner Practice. This is a remote role based in the United States. As a core member of our Managed Services Practice (MSP), you will shift focus from project-based delivery to ongoing managed services — owning, operating, and continuously improving AWS-based solutions for our clients over the long term.

Our MSP teams function as autonomous units supporting multiple client environments simultaneously. Unlike project delivery teams, MSP teams are responsible for the health, reliability, and evolution of live production systems. You will lead a team of 3–4 developers, working closely with a dedicated MSP project/service manager and Technical Account Managers to handle incident response, change management, continuous improvement initiatives, and proactive infrastructure enhancements.

The MSP Sr. Developer reports to the Executive Director and is expected to contribute to Best Practice Documentation and internal tooling standards across the organization.

What You Will Be Doing:

- Leading daily standups and service review meetings with your internal team and clients as needed, covering ongoing incidents, change requests, and operational health.

- Owning the operational stability of client AWS environments — monitoring, incident response, root cause analysis, and remediation.

- Managing and executing change requests and enhancement work through Jira, including infrastructure-as-code updates using CloudFormation and Serverless Framework templates.

- Collaborating with clients on roadmap planning, translating evolving business needs into actionable backlog items for your MSP team.

- Mentoring junior developers on both technical skills and the discipline required for managed services: documentation, runbooks, and SLA awareness.

- Staying current on the latest AWS services and broader cloud industry trends, proactively identifying opportunities to improve client environments.

- Contributing to internal MSP best practices, tooling, and playbooks to improve team efficiency and service quality.

- Handling professional conflict constructively — the lead has final say on technical decisions and is responsible for maintaining team morale and cohesion.

What You Will Bring:

- 7+ years of development experience with a strong, recent focus on Node.js/TypeScript and AWS services.

- Demonstrated expert knowledge of AWS services and cloud architecture, including Lambda, DynamoDB, S3, CloudFormation, RDS, Redshift, and VPC/network configurations.

- Experience operating in a managed services or operational support environment — not just project delivery — with an understanding of SLAs, incident management, and change control.

- Thorough knowledge of agile and ITSM methodologies; comfortable blending Scrum practices with service management disciplines.

- Ability to mentor junior team members constructively, fostering growth while maintaining strong team relationships.

- A mindset of seeking to understand before prescribing a solution — essential in long-term client relationships.

- Willingness to stand behind your convictions while committing to team decisions.

- A genuine love of technology and continuous learning, particularly the latest services and best practices from AWS.

Desired Skills

- Experience with the Serverless Framework (serverless.com).

- Python development experience.

- Familiarity with observability and monitoring tools (e.g., CloudWatch)

- Background in Amazon Connect or contact center technology.

- Experience designing and integrating AI/ML solutions using AWS AI services such as Amazon Lex, Bedrock, SageMaker, Comprehend, or Transcribe.

- Familiarity with large language model (LLM) integration patterns, prompt engineering, and AI-powered automation within cloud-native architectures.

- Experience with natural language processing (NLP) and conversational AI, including chatbot development and voice/chat automation.
```

## How to apply

Apply on Himalayas: [AWS Sr. Developer Node.js/TypeScript at TTEC Digital](https://himalayas.app/companies/ttec-digital/jobs/aws-sr-developer-node-js-typescript)

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## About TTEC Digital

TTEC Digital is a global leader in customer experience (CX) technology and services, designing, building, and operating omnichannel contact center technology, CRM, AI, and analytics solutions.

Company profile: [TTEC Digital](https://himalayas.app/companies/ttec-digital.md)

All jobs: [38 open remote jobs at TTEC Digital](https://himalayas.app/companies/ttec-digital/jobs)
