Vendor Analyst

Why TrueML?

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.

The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.

The Opportunity:

We are looking for a passionate and detail-oriented Vendor Analyst to join our Finance team. In this role you will collaborate with both internal stakeholders and TrueML’s growing vendor network to ensure operational excellence across the organization. You will serve as the first point of contact for all things vendor risk, compliance, and performance as we improve upon and scale our vendor management philosophy.

About You:

• You are a self-starter eager to learn new things and always bring a sense of pride and ownership to your work.

• You are an exceptional multi-tasker, and enjoy having several concurrent projects going on at one time.

• You are a thoughtful and confident communicator who maintains a customer-centric attitude regardless of medium or situation.

• You take a data-driven approach to solving problems and aren’t afraid to suggest how we could be doing things better.

What You'll Do:

• Perform vendor lifecycle management (onboarding, scheduling of audits, meetings, etc.) by maintaining all documentation and data within our Vendor Management System.

• Build collaborative relationships and act as the prime point of contact for vendors over commercial, contractual and practical arrangements.

• Handle a high volume of emails resolving issues both internally and externally.

• Perform total cost of ownership evaluations, supply-market research and pricing audits for the pursuit of continuous cost and performance improvements.

• Support the execution of spend management projects that accomplish key objectives. Those objectives may include savings, process effectiveness, supplier consolidation management, risk reduction management, improved visibility control of expenditures.

What We're Looking For:

• Bachelor's degree preferably with an analytical focus (Supply Chain, Business, Economics, etc.)

• 1-2 years relevant experience in vendor management, customer service, consulting or compliance.

• Experience using Google Workspaces, MacOS, and Microsoft Office.

• Prior experience working in a highly regulated industry like financial services in a plus.

Salary Disclosure

$67,124 to $77,193

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Benefits, Perks, and Culture

• Everything you need to work remotely

• Medical/dental/vision insurance, 401k (with match), flex spending plan, and life insurance

• Family-friendly policies - parental leave, remote positions

• Unlimited PTO

• Transportation benefits

• Employee assistance program (EAP) + Wellness Coach for you and 5 others

• Paid time off to do volunteer work in your community!

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueAccord and make a difference.

Our Dedication to Diversity Inclusion

TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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