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Sales / Customer Success Engineer

Treasury Prime

Job description

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Treasury Prime is the leading Banking as a Service (BaaS) company that connects banks and fintechs through an API so developers can start building in minutes and launch in days. Treasury Prime’s full integration into core banking systems gives developers access to a wide range of banking services from opening accounts to making payments to issuing cards. Treasury Prime is backed by Deciens Capital, Nyca Partners, QED Investors, SaaStr Fund, Susa Ventures, and Y Combinator.

Position Overview

In this role you will be Treasury Prime's customer facing technical expert. You'll be responsible for the technical aspects of the sales and customer onboarding process. You will become a product expert, coach, and trusted technical advisor to both internal and external stakeholders, collaborating with developer relations, product, and engineering. This is an opportunity to learn about new business models from our fintech and bank clients, apply your technical skills in a customer facing role, and be on the front lines as we help our customers flourish.

Key Responsibilities

  • Advise and coach potential and new customers about the technical aspects of our product
  • Gain and communicate a deep understanding of our products, providing potential and existing customers with confidence to move forward and further engage with Treasury Prime
  • Understand bank and fintech users at a deep level
  • Provide business context around technical issues
  • Build and present technical demos
  • Assist customers with all stages of validation and testing
  • Debug, reproduce, and document issues, keep your finger on the pulse of support issues
  • Produce special purpose technical communications and documentation
  • Be able to speak to key technical differences between us and our competitors

Key Skills

  • Strong technical background and software engineering experience
  • Excellent customer facing skills with a problem solving mindset that inspires confidence
  • Understanding of the key technology components of our product, i.e. REST APIs, security issues , etc
  • Prior fintech or bank experience and prior enterprise sales or CS experience highly desirable

While these are not hard requirements for the job, the best candidates will meet many of these criteria. We look forward to hearing from you!

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About this role

Apply before

August 23rd, 2021

Job posted on

January 15th, 2021

Job type

Full Time

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About the company

We build APIs that let both banks, and their corporate customers, automate their banking operations. Opening accounts, managing money, everything you need to do with your bank—automated. Work at Treasu...
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