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Tourlane GmbHTG

Travel Sales Expert - US Market (f/m/x)

Tourlane is a Berlin-based travel tech company founded in 2016 that provides AI-enabled, personalized multi-stop travel experiences with expert human guidance.

Tourlane GmbH

Employee count: 501-1000

Germany only

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EXPLORE YOUR NEXT ADVENTURE WITH US!

Welcome to Tourlane! We're a tech company on a mission to provide the best experience in travel. We provide fully personalized, multi-stop trips to 35 destinations around the world and counting. With over 100,000 travellers in the DACH region, France and the United States, we’re on our way to becoming Europe’s leading travel company. We know that vacation time is precious. Our goal is to help customers discover the world and create lasting memories. We focus on creating tailor-made experiences for our customers because we believe life is too short for standard travel.

We’re looking for Travel Sales Experts - US Market (f/m/x) to join our team and embark on this journey with us.

What you will do:

  • You will create tailor-made trips for our U.S.-based customers and enable them to have unforgettable experiences — fully customized and personal.
  • You’ll take care of our U.S.-based customers, working mainly in the latter part of the day to align with their time zones.
  • You will build in-depth destination knowledge and use your passion for travel to inspire our customers.
  • Over the phone and through video calls, you will manage the entire sales process — from qualifying inquiries, providing personalized travel advice and planning, to finalizing contracts.
  • Our in-house tools will support you in planning and booking, allowing you to focus entirely on your customers.
  • You will work toward ambitious monthly sales targets and actively contribute to Tourlane’s success.

What you’ll need to be successful:

  • You have successfully completed your education or degree in business administration, sales, tourism, or a related field, and you bring solid professional experience.
  • You enjoy learning new tools and easily find your way around various technical systems, using them efficiently.
  • With your strong organizational skills, you always keep an overview, and ideally, you already have experience working from home.
  • You speak English at a native level.
  • You’re ready to start your journey with Tourlane full-time from April or May 2026.

These are the key competencies we’re looking for:

  • Communication & Customer Focus: You impress with charismatic communication and have a genuine interest in understanding your customers’ needs and offering suitable solutions.
  • Proactivity & Results Orientation: You act independently whenever possible, recognize opportunities early, and work purposefully to not only meet but exceed your sales goals.
  • Willingness to Learn & Growth Mindset: You are open to feedback, eager to develop yourself further, and view challenges as opportunities to grow.
  • Adaptability & Resilience: You keep a cool head in dynamic environments, quickly adapt to new circumstances, and don’t get thrown off course by unexpected situations.
  • Sales Drive & Closing Strength: You love sales, bring ambition and enthusiasm, and have a clear focus on achieving results.

YOU ARE THE WORLD

  • Flexible working setup to get the most of your working hours: we offer full flexibility in our Remote model.
  • We share your passion for traveling: enjoy working abroad through our new program.
  • We support all the diverse communities that make us Tourlane: join or create your own Employee Resource Group (ERG) and connect with Tourlaneans.


Sounds interesting? We are excited to get to know you!

About the job

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Posted on

Job type

Full Time

Experience level

Education

Bachelor degree

Location requirements

Hiring timezones

Germany +/- 0 hours

About Tourlane GmbH

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At Tourlane, we believe the future of travel is personalized – and we're building it by combining cutting-edge technology with genuine human expertise. Founded in Berlin in 2016, we've grown into a tight-knit team of 500+ disruptors united by an obsession with customer experience and operational excellence. We don't just book trips; we craft individually curated, multi-stop journeys that open horizons and create lasting memories for over 150,000 travelers across 35+ destinations worldwide. Our native European travel experts work alongside our in-house tech platform to deliver seamless, authentic experiences – from transparent pricing and 24/7 concierge support to AI-powered itinerary planning that understands exactly what makes each traveler unique.

What sets us apart is how we work: as a team of diverse talent shaping how people experience travel. We embrace individualization and significance in everything we do, whether it's deploying LLM agents to improve customer experience, building data foundations that inform loyalty strategies, or simply ensuring every traveler feels truly understood. Our culture thrives on entrepreneurial spirit, continuous learning, and the conviction that life is too short for standard travel. Fasten your seatbelts and get ready for your #nextlevel with us – where AI meets human expertise to create unforgettable journeys.

Employee benefits

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Remote Work Options

Work remotely outside the EU for up to 156 days per year, providing flexibility to work from different locations around the world.

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Tourlane GmbH

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