Technical Business Analyst Lead

Job Description:

Toppan Merrill is a global technology leader committed to simplifying the complexity of regulatory disclosure and communications. We offer the most intuitive end-to-end SaaS platform for complex compliant content creation and enhancement of multi-stakeholder collaboration. Our industry leading technology is backed by what we are best known for: unmatched market expertise and unparalleled customer service. Toppan Merrill is a leading partner for the financial, legal, health and capital markets.

We believe in high-trust collaboration and value each person's unique skills, perspectives and experiences. Our success is driven by our world-class global teams and culture.

Learn more at https://www.toppanmerrill.com/careers/. About Toppan Merrill

About the Opportunity:

Toppan Merrill is hiring a Lead Technical Business Analyst to oversee a growing team of experiences BA’s in our product and engineering organization. This position is responsible for strategic problem solving, stakeholder engagement and long-term continuity planning for a broad portfolio of internal products and digital solutions.

Job Responsibilities:

• Serve as a strategic problem-solver, taking ambiguous business and technical challenges from concept to actionable solutions.
• Conduct comprehensive research and analysis to identify potential solution paths, evaluate trade-offs, and recommend optimal approaches.
• Lead vendor engagement processes, including RFP development, vendor evaluation, and selection for enterprise technology solutions.
• Assess and mitigate business continuity risks across critical software and vendor relationships; develop strategies for build, buy, acquire, or alternate vendor options.
• Provide leadership and mentorship to a team of Technology Business Analysts, supporting career growth, performance management, and day-to-day engagement.
• Collaborate with senior stakeholders and leadership to understand business needs and translate them into technical requirements and solution frameworks.
• Navigate complex enterprise environments, leading through influence and fostering alignment across cross-functional teams.
• Maintain high-level technical literacy to evaluate integration patterns, architectures, and emerging technologies without requiring deep coding expertise.
• Support organizational initiatives in data platform development and AI adoption; bring familiarity with big data concepts and product-oriented thinking.
• Drive early-stage project efforts, operating as a mini-project leader to organize workstreams and deliver progress without formal mandates.

Skill Requirements:

• 10+ years of professional experience as a technical business analyst

• Proven ability to operate within large, matrixed organizations and navigate complex stakeholder environments.
• Experience managing and mentoring senior-level analysts; ability to handle hiring, performance reviews, and career development.
• Strong understanding of system integration patterns, APIs, and architectural concepts; ability to engage in technical conversations at a high level.
• Skilled at translating business needs into technical solutions and influencing decisions without formal authority.
• Ability to lead initiatives from concept to execution, including vendor selection and early-stage project planning.
• Exceptional ability to engage with senior stakeholders and present recommendations clearly.

• Background in product management or exposure to product development processes.
• Familiarity with big data platforms, data architecture, and AI-driven solutions.
• Experience running RFPs and negotiating with vendors.
• Prior involvement in business continuity planning for technology solutions.
• Strong analytical and problem-solving skills with a proactive approach to ambiguity.

We understand that your skills deserve recognition. That's why we offer a competitive pay scale ranging from $115-135k annually, based on experience and expertise. We believe in compensating our dedicated team members fairly for their hard work and commitment. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

Toppan Merrill strives to provide our employees and loved ones with competitive benefits including:

• Enhanced Medical, Dental, Vision and Life insurance for employees and dependents
• Employer Contribution to retirement plan
• Paid time off including vacation, sick, community involvement, bereavement, jury duty, and holidays.
• Paid parental leave
• Paid community involvement/volunteer days
• Wellness Resources and Employee Assistance Programming

Toppan Merrill is an equal opportunity/affirmative action employer. Qualified individuals, including qualified women, minorities, individuals with disabilities and veterans, are encouraged to apply.