Tock logo

QA Engineer

Tock is the only all-in-one system for reservations, takeout, delivery, and events.

Tock

Icons/design/feather/users

51-200

Tock is the only all-in-one system for reservations, takeout, delivery, and events. We are changing the way restaurants, wineries, and culinary event organizers run their business and how guests explore, discover, and book at these places all around the globe.
Tock’s explosive growth:
  • Awarded Fast Company's "Most Innovative Companies" for 2021
  • Awarded Built In’s “2021 Best Places to Work”
  • Awarded America’s Hottest Brands of 2020 by AdAge
  • Announced an exclusive partnership and integration with Chase Pay & Ultimate Rewards and WineDirect
  • Won Chicago Tribune's "Game Changer" Award for industry innovation
  • Reached a global customer base of 30 countries operating in 200+ cities
  • Processed over $1 billion in prepaid reservations
  • Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain's Chicago Business, New York Post, and more
  • Named one of 2019's 50 Startups to Watch

About the position

We’re looking for a QA Engineer to join our team to help build fast, easy and beautiful tools for thousands of restaurants. As a QA Engineer, you will work directly with the product designers, software engineers, and support engineers in the team to test the product; develop and maintain test cases. You will bring to the team industry best practices around functional, and regression testing and ensure high-quality and high-velocity product launches.
People who do well on this team are self-motivated with a passion for the problems we’re out to solve and how technology can help. We look for individuals with a deep knowledge of quality assurance methodologies and those who are ready to champion our web-based and mobile-first philosophy. Our team is pretty small and undergoing exponential growth, so there's a great opportunity for you to make a difference.

What you will be doing

  • You will review functional requirements with the Business/Operational team to ensure completeness and to remove any ambiguity.
  • You will collaborate with Business, Operations, Developers and Designers to develop effective testing strategies for the product.
  • You will build and maintain the test suites and ensure high-velocity, high-quality production pushes using manual tests.
  • You will build automated tests and analyze the results and determine if it’s a defect in the product or in the test code.
  • You will assist account management and support teams in reproducing customer issues.
  • You will manage and track product defects and provide reports to product leads.
  • You will adhere to all guidelines around handling PII and PCI data.
  • You will adhere to all guidelines around WCAG 2.1 AA for frontend facing applications.
  • You will be a generalist who will work on multiple products as needed, whether it is our customer-facing dashboard or guest-facing consumer site.
  • You will contribute to core team culture and contribute code to efforts across a fast-growing company.

What we’re looking for

  • At least 3 years of experience as a QA Engineer. Understand all parts of a modern web-based application stack from Frontend, Backend to Production.
  • Has knowledge in various testing methodologies and best practices in the industry
  • Experience with Selenium (Java) and TestNG
  • A self-motivated individual who works well with little direction
  • Enjoys being part of a team that works and learns together
  • Has excellent written and verbal communication skills
  • Prefers to experiment and use data to drive decision making
  • Loves making and building things as part of a growing team

What we offer

  • Competitive salary
  • Full benefits (medical, dental, vision), 401k
  • Paid time off
  • Paid parental leave

How to apply

Please submit your resume and cover letter, letting us know why you're interested in Tock, using the link below.

About this role

December 16th, 2021

June 16th, 2021

Full Time

Tock is hiring for this role
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Apply now

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About Tock

Learn about Tock and their company culture.

View company profile
Tock is a comprehensive platform built to fundamentally change the way restaurants think about and run their business. This includes a robust reservation, guest, and table management system for restaurants of all sizes across the globe.

Tock was founded in 2014 but the idea originated years before out of a simple frustration. Nick Kokonas and Chef Grant Achatz opened Alinea to international fanfare in 2005 - now a perennial Michelin three star and widely considered one of the best restaurants in the world. For years they were spending $140,000 a year on staff dedicated to managing reservations and losing an average of $260,000 a year on cancellations. Convinced there had to be a better way, Nick started work on a crude ticketing system. The homemade platform was a success. Soon after Nick founded Tock with Brian Fitzpatrick, founder of Google's Chicago engineering office, to turn this simple idea into a robust product complete with all the tools a restaurant needs to succeed.

We are an extremely passionate group dedicated to changing the world of restaurants. Maybe that sounds crazy but we've amassed a team capable of making it happen.

Tech stack

Learn about the technology and tools that Tock uses.

View tech stack

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