United States onlyThe Tidal Financial Group is a leading ETF investment technology platform dedicated to creating, operating, and growing ETFs. We combine expertise and innovative partnership approaches to offer comprehensive, value-generating ETF solutions.
Our platform offers best-in-class strategic guidance, product planning, trust and fund services, legal support, operations support, marketing and research, and sales and distribution services.
The Tidal Financial Group is a leading ETF investment technology platform dedicated to creating,operating, and growing ETFs. We combineexpertiseand innovative partnership approaches to offer comprehensive, value-generating ETF solutions.
Our platform offers best-in-class strategic guidance, product planning, trust and fund services, legal support, operations support, marketing and research, and sales and distribution services.
About the role
The AVP, Business Intelligence Analyst — Operations owns BI delivery for Legal, Compliance, Marketing, Business Development, Client Success, and Finance. This role builds KPI frameworks, departmental dashboards, and cross-functional reporting within Tidal’s BI governance model. The AVP translates workflows into BI requirements, ensures Snowflake/DBT models reflect business rules, and validates operational datasets prior to business use.
What you’ll do
Operational Reporting & Dashboard Development
- Build Sigma dashboards for multiple operational departments.
- Develop standardized operational KPI reporting.
- Automate recurring reporting using Snowflake datasets.
- Ensure dashboards follow BI metadata, layout, and certification standards.
Requirements, Business Logic & KPI Frameworks
- Translate operational needs into BI requirements.
- Define KPI logic aligned to enterprise BI standards.
- Document workflows and definitions across departments.
- Support Portal 2.0 and self-service analytics.
Data Validation & Business Certification
- Validate operational datasets and DBT outputs.
- Reconcile expectations with Snowflake data.
- Execute BI certification before dashboards go live.
- Ensure regulatory reporting outputs meet accuracy and defined template standards
Cross-Functional Insights & Analytics
- Identify trends across Marketing, BizDev, CSM, and Finance.
- Perform root-cause analysis on operational issues.
- Provide efficiency, growth, and risk insights.
- Support multi-department analytics initiatives.
Alignment with BI Governance & Prioritization
- Ensure reporting aligns with BI governance and QA standards.
- Participate in BI intake and prioritization.
- Promote consistent definitions and reporting logic.
- Partner with Data Platforms on ingestion and modeling.
Qualifications
- 5–8+ years in BI, analytics, or operational reporting.
- Strong SQL and Snowflake experience; DBT familiarity preferred.
- Hands-on dashboarding experience in Sigma or similar BI reporting tool
- Understanding of operational functions: Legal, Compliance, Marketing, Finance, CSM.
- Experience defining KPI frameworks and business logic.
- Strong communication skills across executives and technical teams.
Success Looks Like
- Departments have unified, trusted KPIs aligned to BI standards.
·Reporting is automated and accurate.
- Leaders rely on dashboards—not spreadsheets.
- Data issues are caught early and validated.
- BI becomes the operational source of truth across the organization.
